Dunkin'

4.0
770 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Las Cruces, NM for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3835 E Lohman Ave, Las Cruces, NM
88011, United States

Hours

Reviews

4.0
770 reviews
5 stars
399
4 stars
159
3 stars
83
2 stars
43
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are inconsistent, with reports of rude staff and poor communication.

Product Freshness

Many customers complained about stale or old donuts and inconsistent food quality.

Speed of Service

Some reviews highlighted quick service, especially during busy times, while others noted long waits.

Staff Attitude

Several customers reported negative interactions with staff, indicating a lack of professionalism and friendliness.

Overall Experience

While some customers enjoyed their visits, many expressed disappointment and frustration with the overall quality and service.
  • RA
    Rodolfo Aguilar
    Oct 29, 2025
    5.0
    Great service.
  • YY
    Yaya
    Oct 24, 2025
    1.0
    The girls are nice and polite however they don’t seem to take direction well today is the 3rd time where I order my coffee, ask for it hot and I get it cold. Commuting from El Paso , it’s important for me to get to work at mountainview and it wastes time. I hope they remember to ask or clarify. I ordered a Dinka latte assuming it came hot .
  • NC
    Natasha Craig
    Oct 23, 2025
    1.0
    Staff are not only rude, but absolutely unknowledgeable while being rude. I wanted to try a new seasonal latte, the Candy Bar latte. The person taking the order asked what flavor I wanted and I said just the candy bar. She sighs, gets very annoyed and says there's different flavors and lists them and says it only comes with a candy bar topping. Because she's mad, I'm gaslit into believing I'm wrong about the flavor so order pumpkin. After getting the drink, in which there was sighing, no thank you or even acknowledgement, I go home to try the drink, look at the sticker and it turns out I was right. There is a candy bar flavor, which she added extra pumpkin flavor to, and now it's so sweet it's not drinkable. And to top it all off (pun intended), there was no candy bar topping! Would not recommend going here unless you want to be made to feel like an idiot when it's the staff who don't know what they're doing all while being rude about it.
  • CG
    Christina “Explorer22” Guerrero
    Aug 24, 2025
    1.0
    I went by on a Sunday morning today and they said that they are not accepting cash. I asked them why they said because they don’t have enough change. I told him that I had the exact amount and they said no and stop answering me on the intercom. Don’t waste your time coming to a business That does not accept money. They obviously, do not care about the business or making money.
  • KK
    Karma
    Jul 20, 2025
    1.0
    You guys don’t know how to do your jobs right. You owe me a three free iced lattes all large. You didn’t put what my mother asked on any of them. You guys deserve a one. This is why people go to the one on main.

Frequently Asked Questions About Dunkin'

What are the daily operating hours of Dunkin' in Las Cruces, NM?

Dunkin' in Las Cruces is open daily from 4:00 AM to 9:00 PM for in-store service and from 6:00 AM to 8:30 PM for delivery.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.