Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.2
1,387 reviews
5 stars
772
4 stars
323
3 stars
139
2 stars
64
1 star
89
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Mixed reviews on food quality, with some items being described as cold, dry, or poorly prepared, while others praised the taste of burgers and ice cream.
Customer Experience
Positive experiences highlighted friendly staff and good service, but many customers expressed frustration over inconsistent service and food quality.
Pricing Concerns
Several customers noted that prices have increased while the quality of food has decreased, leading to dissatisfaction.
Drive-Thru Performance
Drive-thru service received mixed feedback, with some praising efficiency while others reported order mistakes and long waits.
- LCL C1 day ago5.0Yasmine was wonderful!! Great customer service!! The other young lady working there too but didn't catch her name. Food was fresh and hot. Very friendly courteous here. Thank you
- THTD D (HrlyHgr)6 days ago1.02nd time we had dry rock hard burgers that seemed to be left on grill, after leaving nearby hospital. Dressing request not followed on 2 of 3 burgers. One more chance some day, if 3 strikes, they are out, we will no longer visit.
- JNJasmine NunezDec 19, 20251.0The food was cold and the amount was just sad didn’t even make a difference they can’t even fill gravy up they left a small amount little bit of fries and 2 when I ordered 3 tenders I can’t even pay for good service at these corporations no more smh
- SBSteve BellNov 24, 20255.0Absolutely delicious, very quick service!
- KDKYLE DYENov 18, 20255.0I HAD to have a Hot Fudge Sundae! We used the drive-through.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Las Cruces?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and DQ cakes.
Is the Dairy Queen Grill & Chill location at 2601 N Main St family-friendly?
Yes, the location is family-friendly and offers booster seats, high chairs, and is wheelchair accessible.
Does this Dairy Queen location have drive-thru and seating available?
Yes, it has both drive-thru service and indoor seating for customers.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place an order for pickup through their online ordering system at https://www.dairyqueen.com/en-us/order/pickup/n/10559/.
Where is Dairy Queen Grill & Chill located in Las Cruces?
It's located at 2601 N Main St, Las Cruces, NM 88001-1139, USA.
Are there any fast food options near Dairy Queen Grill & Chill?
Yes, nearby fast food options include another Dairy Queen and Taco Bell, both within close proximity for varied dining choices.
What other services or stores are near Dairy Queen Grill & Chill that customers might find useful?
Nearby you can find Mattress Firm for furniture needs, Central Loan Company LLC for financial services, and The UPS Store for shipping and printing services.
Can I visit any healthcare facilities near Dairy Queen Grill & Chill?
Yes, nearby healthcare options include Memorial Family HealthCare North Main and doctors such as Antoinette Green, DNP, and Mai Oushy, MD, MPH.
How can customers benefit from the Dairy Queen mobile app?
By downloading the Dairy Queen app, customers can access exclusive deals, mobile ordering, and rewards.