Chipotle Las Cruces - Telshore is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
While many customers enjoyed the food, there were consistent complaints about poor quality, including gristle in meat, cold food, and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and inadequate management.
Portion Sizes
Customers frequently noted that portion sizes were small relative to the price, leading to dissatisfaction with value for money.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
Management Concerns
There were repeated calls for better management, with customers expressing frustration over staff training and overall store organization.
SC
Sirra Anderson Crum
Nov 16, 2025
2.0
I placed a DoorDash order and received food from chipotle, when I received it the rice was not cooked at all. Not even par cooked, it was hard as a rock. I also didn’t get pinto beans in my bowl per my request. I was unable to eat most of my food because the rice was mixed in with everything. I’m super disappointed.
AB
Alicia Blasingame
Nov 15, 2025
2.0
They don’t listen to customer issues. Honestly, I wasn’t about to argue with a teenager making minimum wage, but I left super frustrated. I ordered a side of chicken. Employee put a “serving” of chicken in a 4 fluid ounce container and tried to tell me it was one of their 4 ounce servings of chicken. When I tried to explain that 4 fluid ounces was not the same as 4 weighted ounces, she filled another and charged me for two. When I got home and weighed them, they were just under 3oz. No big deal, right? But 2 servings is about as much as a bowl. I left feeling so ripped off. Learn basic math people.
AP
Alejandra Paola
Nov 12, 2025
4.0
Some of them give me different prices when I add in my children's plate lettuce or sour cream. Some of them serve more or less.
Some one needs to clean the place, sometimes is dirty
AE
Alicya Evans
Nov 7, 2025
1.0
They had me wating for over an hour after I orderded and then preceded to give me the wrong order and then after I told them and they "fixed" it the gave me the smallest portions ever and then forgot my chips all for $16 DONT EVER COME HERE!!!!
FL
FF LLC
Nov 6, 2025
1.0
Chipotle Grill at las cruces has no service .Protein
Serving is very low. Bowl size is small, and they
don’t listen to you. Manager is very rude. He should get fired right away. They don’t deserve any
Stars. I will give them 1 star.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I order at Chipotle Mexican Grill in Las Cruces - Telshore?
You can customize your meal with burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 525 S Telshor Blvd?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Las Cruces - Telshore offer pickup and delivery services?
Yes, they offer in-store pickup and delivery services for your convenience.
Can I order Chipotle using a mobile app?
Yes, you can order using the Chipotle app available on the Apple App Store or through their online ordering website.
How can I contact Chipotle Mexican Grill in Las Cruces?
You can call them at +1 575-522-3096 or email NM.3178.LasCruces@chipotle.com for inquiries.
Where exactly is Chipotle Mexican Grill located in Las Cruces?
It's located at 525 S Telshor Blvd, Dona Ana, Las Cruces, NM 88011, USA.
Is Chipotle Mexican Grill in Las Cruces accessible to LGBTQ+ customers?
Yes, the location welcomes LGBTQ+ customers.
What nearby restaurants can I visit before or after dining at Chipotle Mexican Grill?
You can visit Red Lobster for seafood or Jack in the Box for fast food, both located nearby.
If I'm visiting Chipotle Mexican Grill, where can I find eye care services nearby?
Stanton Optical, an optometrist and eyewear provider, is located nearby for your eye care needs.
Are there any nearby real estate agencies close to Chipotle Mexican Grill in Las Cruces?
Yes, several real estate agencies such as Keller Williams Realty Las Cruces, Randi's Real Estate, and Andres Cardoza Realtor are located nearby for your property needs.