Baskin-Robbins

4.3
247 reviews

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 1492 Missouri Ave, Las Cruces, NM — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
1492 Missouri Ave, Las Cruces, NM
88001, United States

Hours

Reviews

4.3
247 reviews
5 stars
162
4 stars
46
3 stars
12
2 stars
7
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some customers praised friendly and helpful service, others reported rudeness and lack of attentiveness.

Cleanliness

Multiple reviews highlighted issues with cleanliness, noting dirty facilities and unkempt areas, which detracted from the overall experience.

Product Quality

The ice cream quality received positive remarks, with many customers enjoying the flavors and variety, although some noted inconsistencies in product availability.

Operational Issues

Several customers expressed frustration with inconsistent hours of operation and service availability, including early closures and order fulfillment problems.
  • TP
    Tanya Padilla
    Dec 10, 2025
    2.0
    Always have loved 31 flavors but now I go to Caliche's. Saddest 1 scoop sundae I've ever seen.
  • ND
    Nicholas Davis
    Nov 20, 2025
    5.0
    Lindsay (or Lindsey) completely turned things around. What started as a bad experience ended up positive because of her. She’s the reason I’ll be coming back.
  • TL
    Tata Love
    Sep 22, 2025
    1.0
    Ice Cream is good and the location is convenient for me, but the employees really need to work on their costumer service skills towards their guests. Everytime I go no one ever says hi or welcome. Sometimes they don't even look up from their phones. It is a very disconcerting atmosphere. Won't be going back.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.