Albertsons

4.3
1952 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopAlbertsons Market
Looking for a grocery store near you? Visit your local Albertsons located at 2551 E Lohman Ave, Las Cruces, NM. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Albertsons pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Albertsons deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Albertsons near you today! Albertsons is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Albertsons app for Albertsons for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (575) 521-9837. Stop by and see why our service, convenience, and fresh offerings will make Albertsons your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Albertsons
2551 E Lohman Ave, Las Cruces, NM
88011, United States

Hours

Reviews

4.3
1,952 reviews
5 stars
1,125
4 stars
524
3 stars
164
2 stars
42
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, particularly at the customer service desk and during checkout.

Store Cleanliness

The store is generally described as clean and well-organized, although some reviews mentioned issues with cleanliness in specific areas.

Product Quality

While some customers praised the quality of produce and meat, others reported issues with bakery items and incorrect orders.

Pricing Issues

Several customers expressed frustration with pricing discrepancies and the perception of high prices compared to competitors.

Mixed Experiences

Overall, experiences varied widely, with some customers having positive interactions while others faced significant issues.
  • SJ
    Sammie Jett
    Jan 3, 2026
    1.0
    Was over charged at the register and rung up for too many of an item. Went to customer service - no greeting, no customer-focused engagement. When I kindly explained the issue, the person acted as if I was the issue and an inconvenience. I was refunded for the issues but was handed cash and that was it. No apology or friendly “sign-off”. The person turned away from us and snapped at a coworker in front of customers. Rude customer service. Will continue to drive out of my way to visit the amazing staff and location on Main Street
  • KD
    Keaston Devitt
    Jan 3, 2026
    1.0
    I don't know what it is about doing Uber eats deliveries, but as soon as people find out that I'm at their store to pick up a delivery, their whole attitude tends to shift. This was my first time picking up at this albertsons (Jan 3, 9:00 AM), so I went up to the older lady with short white hair near the floral department to ask where the DUG room was. At first she seemed nice, but as soon as she found out I was doing an Uber eats delivery, she sighed, rolled her eyes, and mumbled under her breath "ugh, Door Dash," as if she was disgusted that I was there. She then proceeds to silently start walking away. Thankfully my intuition told me to follow her and she did end up leading me to this back room that was completely unmarked (How was i supposed to know that was the DUG room then?), opened the door wide open for me, then stared at me like I was stupid for not knowing what to do. All without saying a word. At this point I just assumed since she was holding the door wide open for me and staring at me that she wanted me to enter the door, so I did. As soon as I walk through, she said in a very bratty and snappy tone "yeah, I was going to say you can't just walk up in there." Well, guess what lady, you didn't say that. You didn't say anything at all, so how do I know? Maybe have some communication skills and some customer service skills? I've had similar experiences at other Albertsons and have specifically started to decline any Albertsons deliveries just because of this, but was hoping since this was my local Albertsons that maybe it would be a little different. Also, whoever bags the deliveries for this location does an absolute horrid job. Putting a 2-liter Coke in the same bag as a loaf of bread, really? If you guys don't want to have people delivering your orders for you, then do the deliveries in house or don't do them at all. But either way, these people need to learn some serious customer service skills.
  • II
    Irma
    Dec 30, 2025
    1.0
    Today I am giving Albertsons a low rating. Was there between 2- 3pm. Two of the younger male cashiers looked very unprofessional. They looked dirty and unkempt. Is there no longer a professional dress code?
  • DR
    Daniel Rosales
    Dec 4, 2025
    1.0
    This review is for the Floral Dept. I ordered Red Roses and White Lilies online with Proflower and it was contracted to Albertsons to full fill the order. Instead of delivering Roses and Lilies they delivered Sunflowers. How you confuse those flowers is beyond me. I called ProFlowers and they are fixing the problem and going with a different florist. Thank goodness.
  • P_
    Palumbells _
    Nov 20, 2025
    1.0
    I do apologize to the people who run this store in advance but the older lady who works at the front desk in the mornings, who looks like Rosie O’Donnell needs to be trained on customer service because every time I’ve been there and she’s at the customer service desk, its never a truly nice experience. She fails to smile, appear approachable, never receive a good morning from or even a simple hello. I also work in this industry and it’s beyond easy to feign a smile and make the customer believe you’re pleased to have their business. Maybe with regulars she might know she’s very nice but I’m there usually at the beginning of most months and it’s never a pleasant experience. She needs to be coached and trained on how to deliver GREAT customer service maybe with her at her old age she might’ve forgotten how or maybe she’s coming into work everyday unhappy and it shows whenever interacting with her. It makes 0 sense to have someone who possesses 0 customer service skills to be at the customer service desk. Please talk with this lady and let her know what her job entails. Thank you

Frequently Asked Questions About Albertsons

Does Albertsons accept SNAP EBT?

Yes, Albertsons accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Albertsons is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Albertsons near me accept Apple Pay?

Yes, Albertsons accepts Apple Pay and many other convenient payment methods!