HTeaO - Hobbs

Reviews

• LA

  Lizette Aguirre

  Apr 21, 2026
  3.0
  I can for the second time and was extremely disappointed. I ordered a matcha and after driving off gave a taste only to realize it was so milk. The color was not even green like the advertised pictures. I also love matcha and order it most places i go and so i know what it's supposed to taste like. On top of that the kids working were a bit off and rude. As someone who works in hospitality it was one of the worst experiences i have had in hobbs .
• DC

  Dessirrae Casas

  Apr 4, 2026
  1.0
  I go to this location to get a Caramel Latte almost every time i’m in hobbs. I went this morning and got told that they don’t have caramel lattes . I explained how i get them often & a girl named Jazzy said there’s no button for that and they do not make them. very disappointed.
• AF

  Anna Fowler

  Mar 30, 2026
  5.0
  My favorite is Rasberry Sweet Tea OMG!!!! THE BROWNIE IS SO FATTENING BUT SO GOOD. TOO GOOD.
• RH

  Rebecca Harter

  Mar 5, 2026
  5.0
  It's one of the few places that have decaffeinated tea in a gallon.
• AM

  Amanda McKnight

  Mar 3, 2026
  1.0
  Recently, I moved to town and my roommate had recommended his place along with the app to use it to order. I’ve had a great deal of trouble using the app because the employees seem either very rude or annoyed when I try to pick up my orders. The most recent one is I had just ordered a gallon of raspberry tea with cherry and strawberry passion, flavoring, three energy shots and a cup of ice through the app in advanced I wasn’t sure which time I had put it for either 430 or 530 either way, I ended up being late for that pick up time but went to go pick it up The young lady at the counter was rude put out and then stated to me while it was picked up at 4:30 and it was set for 430. I’m like oh OK. I thought it had been somewhere between those times and I hadn’t picked it up obviously, if I’m here showing her the order on the app For it. And obviously I didn’t have it delivered if I’m here cause I’m confused as to why the order wasn’t picked up at 4:30 and I have a clear look of confusion on my face. The girl look like she was annoyed and mad at me and told me to wait a minute while she was helping one customer with filling up his water, another one ordering Some teas, which I patiently waited. It’s clear that she was talking with the other employees in the back, clearly annoyed and mad, comes up, angrily, puts the cup of ice and energy shots down, looking at me, as if I had done something wrong comes back, places the gallon there, and then walked away from me with complete dismissal. I don’t think I will be using the app to order in the future. I really like the tease, but the customer service is always poor and not friendly. If I didn’t like the product I probably wouldn’t be going back and unfortunately it’s the only one in town. So in the future, if anyone uses the app to order something in advance, keep in mind they’re gonna ask you what your first name is only you showing me. The app means absolutely nothing for them to even look up the order and the employees will probably feel put out so you’re probably better off going and getting the order yourself Either and pick up in store or drive-through or calling the store directly and making an order because maybe they’ll have a more positive response. Though it’s a shame because the tea is really good and the concept of it is awesome and I really like the clean energy shots as well. And it’s not that the employee didn’t make it right isn’t in the manner in which the customer Make it right.

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