Food Quality
Customers reported inconsistent food quality, with some items being overcooked, cold, or poorly assembled.
Service Issues
Many reviews highlighted rude or unhelpful staff, slow service, and frequent order mistakes.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, with complaints about cleanliness standards.
Ordering Experience
Customers expressed frustration with the new ordering system, including the requirement to use kiosks and issues with mobile ordering.
Value for Money
Some customers felt that the food was not worth the price, citing skimpy portions and rising costs.