Dunkin'

3.2
152 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hobbs, NM for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2220 North Grimes Street, Hobbs, NM
88240, United States

Hours

Reviews

3.2
152 reviews
5 stars
65
4 stars
16
3 stars
9
2 stars
12
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.

Product Availability

Many customers expressed frustration over the frequent lack of menu items, including donuts and ice cream flavors.

Wait Times

Long wait times are a common complaint, particularly during busy hours, with some customers waiting over 30 minutes.

Management Issues

Feedback indicates problems with management, including staff training and organization, leading to inconsistent service.

Food Quality

While some customers enjoyed the food and drinks, others reported issues with quality, such as cold items and incorrect orders.
  • DD
    Diana
    Nov 4, 2025
    5.0
    I came here after the worst shift of my life and my mood was quickly changed by the food and service i received here at Dunkin. I admit since their opening i have heard mixed things but this group of employees are some of the friendliest and more professional. I was helped my two girls that i sadly dont remember the name of but one had two braids and the other had colorful hair. They got my order fast and gave me my items even faster. Will definitely come more during the afternoon!
  • JA
    Joaquin Luis “NightShift” Anguiano
    Nov 3, 2025
    1.0
    walked in due to the very long line outside. Place order for 1 drink I waited for 5min to place order, time was 0755, got my order 0835, while waiting I watch the "manager'' belittle his staff, he would work the window, then go to make drinks and kick his staff out of his way and tell her to go to the window, same with the staff member making the food. Part of the problem is when he got to the area to make drinks he would remake the drink his staff would be working on and mess it up, he would clear the order on the screen and then ask his staff what it was. It seems this location cannot keep staff. As I waited one staff member had to ask for my receipt for my order because he cleared it from the screen, as I watched her start to make my drink, correctly, he tells her to go to the window and asked what she was doing. I got the wrong order in the end, I didn't say anything due to the time I was waiting and just hoped it was good... it was not...
  • RL
    Robert Lyle
    Oct 28, 2025
    5.0
    Drinks are delightful 😊
  • AL
    Amy Lopez
    Oct 11, 2025
    5.0
    Barry the new GM is a great addition to this location. We visited the location with our handful of grandchildren and he provided excellent customer service & patience. We then returned for donuts in the morning & were greeted with the same positive personality! Barry clearly enjoys his job and takes pride in his store! Keep up the great job!
  • RR
    Rashid Rehman
    Oct 10, 2025
    5.0
    Coffee was great after it was made 2nd time

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Hobbs, NM?

Dunkin' Hobbs, NM is open daily from 5:00 AM to 9:00 PM.

Which meals are served at Dunkin' in Hobbs?

Dunkin' serves breakfast, lunch, and brunch meals to satisfy your cravings throughout the day.