Food Quality
Numerous customers reported poor food quality, including cold, overcooked, and improperly prepared items.
Service Issues
Many reviews highlighted rude staff, long wait times, and incorrect orders, indicating significant service problems.
Cleanliness and Maintenance
Some customers noted cleanliness issues, particularly with food preparation areas and the state of the bathrooms.
Operational Problems
Frequent complaints about the drive-thru only policy, cash-only transactions, and malfunctioning ordering systems were reported.
Positive Staff Interactions
A few customers mentioned positive experiences with friendly staff members, indicating that not all interactions were negative.