Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 838 N Highway 491 in Gallup. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported extremely slow service, with long wait times in both drive-thru and in-store, often exceeding 30 minutes.
Food Quality
Many reviews highlighted poor food quality, including stale taco shells, cold food, and incorrect orders.
Staff Attitude
Customers frequently mentioned rude or unhelpful staff, with reports of employees displaying poor customer service and negative attitudes.
Cleanliness
Several reviews noted unsanitary conditions, including dirty dining areas and locked restrooms, contributing to a negative dining experience.
Mixed Experiences
While some customers enjoyed their meals and praised specific items, the overall sentiment leaned towards dissatisfaction with service and food quality.
RK
Russ K
Nov 8, 2025
4.0
Employees are disorganized, not clean , didn't wash hands or change gloves,
XG
Xochiquetzal Granados
Oct 18, 2025
1.0
Firstly I pulled up and no one answered the drive thru, I pulled to the window asked the worker if they were open she said yes and gave me my drink, I waited about an hour to get my order didn't even see an employee, a worker came out around the 45 minute mark and I asked him where my order was he then left his CAR DOOR OPEN went back into the store and never came back out I had to pull through the drive thru multiple times through the drive thru and it wasn't until I called 911 because there was a homeless guy smoking fentanyl and trying to get me to roll my window down and harassing the workers, there's was also another homeless guy just standing in the drive thru lane staring into the building. Everyone in this store needs to be drug tested I don't even feel safe eating my food it took them AN HOUR to make a chalupa and a taco??? Everyone who worked that shift needs to be fired, close the store down, and throw it away..... I am beyond disappointed NEVER WASTE YOUR TIME AT THIS LOCATION
ZG
Zachary Garnaat
Oct 18, 2025
1.0
Waited over 30 minutes for my order just for my food to be cold and empty like the employees that run the place.
NG
Niki Gore
Oct 6, 2025
1.0
I ordered a sprite then found out it was a sierra mist which I love but all I got was the fizzy water so I asked if they were going to change the box they looked at me like I was stupid said they didn't have anymore asked if I wanted any other drink I said no then they just looked at me stupid again didn't give me my money back gave me the food I called the manager and told him about these two people and he said they got the box in now i could come back and get my drink I said they said they didn't have any more and I'm not going back told him they didn't give me my money back my son got his 2 grilled cheese burritos with steak and they were so small I won't go back to this Taco bell I'm going to see if the same owner owns all of the Taco Bells in town if so I won't go to any of them the lady in the back ground wasn't very nice
AE
Andrew Estrada
Sep 15, 2025
1.0
On a family road trip, I stopped by here because my family went to starbucks right next door, and I wanted some taco bell because like, why not. I love me some taco bell. Excited to have a $7 Delux Box, I walked up to the front end ready to order. There were 3 people working the cook station, 1 person taking drive thru orders. I waited for about 15 minutes standing up there, no one came to ask me if I wanted to order or anything let alone even looked at me. So I just left the store without ordering anything. Very, very disappointed with this action taco bell. How can I live Mas if no one even bothers to see if I'm living at all.
What are the main operating hours for Taco Bell at 838 N Highway 491 in Gallup?
Taco Bell at 838 N Highway 491 in Gallup is open from 9:00 AM to midnight Sunday through Thursday, and from 9:00 AM to 2:00 AM on Fridays and Saturdays.
Does this Taco Bell location offer drive-through service?
Yes, this Taco Bell location has drive-through hours matching its regular opening hours, available daily from 9:00 AM to midnight or 2:00 AM on weekends.
Can I order food online for pickup or delivery at this Taco Bell?
Yes, you can order online via their website or mobile app for pickup at the restaurant or delivery.
What payment options does Taco Bell at this location accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell serve vegetarian and breakfast options?
Yes, this location offers vegetarian options as well as breakfast items.
What are some popular menu items at this Taco Bell?
Popular items include classic tacos, burritos, Crunchwrap Supreme, Cheesy Gordita Crunch, and Dollar Cravings specials.
Are there amenities such as seating and restrooms available at this Taco Bell?
Yes, this Taco Bell location has seating and restrooms available.
What nearby places can I visit before or after enjoying a meal at Taco Bell on N Highway 491?
Nearby places include American Heritage Plaza for shopping, Starbucks for coffee, and Wells Fargo ATM for banking needs.
Is there another fast food option close to Taco Bell on N Highway 491?
Yes, nearby fast food options include Arby's, Burger King, Wingstop, Subway, Little Caesars Pizza, and Lotta Burger.
What other dining options are available near Taco Bell on N Highway 491?
You can also find Denny's for breakfast and American cuisine, Sizzler steakhouse, ZENSHI Handcrafted Sushi, and WisePies Pizza & Salad nearby.