Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Gallup, NM. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1001 N. Highway 491 for the ultimate SONIC experience!
Location
Hours
Reviews
3.7
1,449 reviews
5 stars
551
4 stars
377
3 stars
239
2 stars
95
1 star
187
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with portion sizes, food temperature, and incorrect items.
Staff Attitude
Reviews indicated inconsistent staff behavior, with some employees being friendly and helpful, while others were described as rude or unprofessional.
Operational Problems
Numerous complaints about non-functioning order screens and limited service availability, leading to frustration among customers.
- KWKaren WJan 5, 20261.0I was hoping to have a nice yummy burger with chili cheese fries but food has changed here. Only thing that tasted normal was the cherry limeade. Everything else didn’t taste good at all. Not going thr again.
- JGJustin GarciaDec 10, 20253.0Ordered a #3 and asked for no mayo, got extra mayo.
- FFFiona fifiNov 1, 20251.0Don't waste your money here! If I could leave ZERO stars i would. The corn dogs and pretzels used to be big. Almost $3 for ONE (1) corn dog and it's the size of a quarter in diameter! Not worth it. The pretzel i bought was burnt so that made it shriveled and hard to bite. Never gonna come here again. Inflation turned this place to crap, you can imagine what the other menu items will turn out to be if the freaking corn dogs/pretzels are so TINY.
- TLTaylor LinSep 6, 20251.0I ended up paying around $40 for just 2 combos instead of 3. For the price, I expected my full order to be correct. Disappointed in the accuracy and value of this visit. Train your employees to count.
- WCWilliam CastilloAug 4, 20255.0Great