Brand Certified
Sonic Drive-In
3.6(875 reviews)
Certified by Sonic Drive-In • Mar 01, 2026
Business Details
2404 East Highway 66, Gallup, NM
87301, United States
Certified by Sonic Drive-In • Mar 01, 2026
(505) 863-2231
Certified by Sonic Drive-In • Mar 01, 2026
http://www.sonicdrivein.com/locations/us/nm/gallup/2404-east-highway-66/store-4433
Certified by Sonic Drive-In • Mar 01, 2026
About
Certified by Sonic Drive-In • Mar 01, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Gallup, NM. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2404 East Highway 66 for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Mar 01, 2026
Hours
Certified by Sonic Drive-In • Mar 01, 2026
Reviews
3.6
875 reviews
5 stars
336
4 stars
202
3 stars
132
2 stars
69
1 star
136
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and incorrect orders, indicating a significant problem with service quality.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold or improperly prepared items, though some customers enjoyed specific menu items.
Drive-Thru Problems
Customers frequently experienced issues with the drive-thru, including non-functioning stalls and long lines, leading to frustration.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
- KLKyle LeslieJan 29, 20261.0Long line for nothing. No tap to pay and no large or Route 44 drinks. Completely unprepared and a waste of time. Don’t stay open if you can’t serve customers properly.
- KPKimberly PlummerDec 28, 20255.0Fast friendly service. I love the milkshakes here.
- MCMaria ClarkDec 21, 20251.0Terrible service. The employee was rude and sarcastic. We waited a long time after pressing the button twice, there were no cars on the drive thru line so we didn’t think it would take 10 mins to have an employee take our order. When no one answered, we drove to the drive-thru and waited again. When I placed our order, the employee repeated it back incorrectly. We tried ordering again, and once again the order was repeated completely wrong. It was extremely frustrating, and the employee’s attitude came across as sarcastic and unprofessional. I have never experienced service like this at this location before. Very disappointing and unacceptable.
- DMDiane McDarghOct 25, 20251.0I ordered an apple ice tea and was given pickle tea. The last time I went I waited thirty minutes for four drinks, and this was ordered ahead of time, I went to the door to get my drinks and she threw them at me. They never give you ice, everything is cold when it should be hot and hot when it should be cold. They just need to close for good.
- HSHeyno SnalieOct 10, 20251.0Drive thru only. Ice cream machine always down. Correct dollar amount only. Shoddy service. Super long line/wait.
Brand Certified Facts from Sonic Drive-In
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Certified March 01, 2026Yext Knowledge Graph
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