Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,081 reviews
5 stars
726
4 stars
457
3 stars
410
2 stars
170
1 star
318
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and poor customer interactions, with some employees being described as unfriendly or unhelpful.
Food Quality
Many reviews mentioned issues with food quality, including cold or improperly prepared items, while a few customers noted fresh and hot food.
Cleanliness
While some customers praised the cleanliness of the restaurant and restrooms, others reported unsanitary conditions and dirty tables.
Order Accuracy
Numerous customers experienced problems with incorrect orders, missing items, and inadequate responses from staff when issues were raised.
Facilities Issues
Several reviews highlighted problems with locked restrooms, playground closures, and a lack of available drinks or menu items.
- N1Nate 1Nov 17, 20251.0"Ran out" of an item i placed on the app and then didnt refund me? Just made me pay and move on with my day. Worst mcds
- MPMatt PaytonNov 14, 20251.0Made me wait 20 minutes to tell me they refunded my mobile order. Not even a sorry thanks.
- LSLynn SantanaNov 5, 20251.0Always a rude employee unprofessional attitude very unorganized sadly always something wrong with the order waiting so long for a simple order Kerrie is bad management
- KGKayson GeneNov 4, 20251.0I came by to order a daily meal deal an hour ago but my sister noticed that there was a hair piece in the burger and now we had to throw it away. Very Dissatisfied
- RARichard AdamsOct 24, 20253.0We went inside and were totally ignored for about 5 minutes while the employees gave all their attention to the drive thru. This location is right off I-40 and we were traveling. We had to use the restrooms, but they were locked. We had to wait to get buzzed in to be able to use them, but we were being ignored by the employees.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's in Gallup, NM?
McDonald's Gallup is open daily from 6:00 AM to 11:00 PM, except Thursday through Saturday when it is open 24 hours.
When is the drive-thru at McDonald's in Gallup open?
The drive-thru is open from 5:00 AM to midnight Monday, Tuesday, Wednesday, and Sunday. From Thursday through Saturday, it operates 24 hours.
What are the delivery hours for McDonald's Gallup location?
Delivery is available daily from 5:30 AM to 10:30 PM.
What payment options does McDonald's Gallup accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Gallup offer curbside pickup?
Yes, curbside pickup service is available.
How can I order from McDonald's Gallup online or via a mobile app?
You can order online through their delivery site or use the McDonald's app available on iOS and Android. Links are provided for easy access.
What amenities and services are offered at McDonald's Gallup?
They offer drive-thru service, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What are some nearby burger restaurants to McDonald's in Gallup?
Nearby burger options include Lotta Burger, Blake's Lotaburger, and Burger King, all close by if you want to explore alternative fast food.
Are there nearby gas stations where I can fill up after visiting McDonald's Gallup?
Yes, nearby gas stations include Speedway, Giant Service Station, Shell, Alon Gas Station, and Maverik, convenient for refueling.
What other amenities can visitors find near McDonald's Gallup?
Visitors can find Family Dollar stores, a pizza restaurant like Pizza Hut, and accommodations like SpringHill Suites by Marriott Gallup nearby for shopping, dining, and lodging.