McDonald's

3.4
2026 reviews
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Business Details

2300 E Historic Highway 66, Gallup, NM
87301, United States
(505) 722-6133
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2300 E Historic Highway 66, Gallup, NM
87301, United States

Hours

Reviews

3.4
2,026 reviews
5 stars
692
4 stars
411
3 stars
366
2 stars
189
1 star
368

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 20 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong food.

Staff Attitude

Numerous customers experienced rudeness from staff, with complaints about poor customer service and lack of professionalism.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and restrooms noted by several customers.

Food Quality

Several reviews mentioned cold or poorly prepared food, including old fries and improperly cooked items.
  • LS
    Laurinda Shire
    2 days ago
    3.0
    It's Mc Donald's, serving chilies options! Went early in the morning, all the panhandlers in the restaurant made the visit very unsettling.
  • SM
    Shelly Miller
    Nov 11, 2025
    3.0
    I do not usually eat McDonald's, however I'm glad I stopped here. The food was actually fresh, the employees were very friendly and accommodating. The restrooms were very clean and well stocked. If you haven't tried the steak and bagel, try it out its delicious!!
  • VC
    Victoria Cook
    Oct 29, 2025
    1.0
    Complete waste of time! Placed an order online and Got in the drive thru line to pick up. Decided to try the curbside option, horrible mistake! Waited 16 minutes for 4 drinks! Would be understandable if it were a large order! The people parked behind us were already thru the drive thru line back on the road!
  • PP
    Phoenixshifter
    Oct 14, 2025
    3.0
    Unfortunately, my experience was less than ideal. The order was missing an item. No ketchup, straws, or napkins were provided. And the sauces were just thrown in with the fry orders. Unfortunate.
  • TT
    Tyrell Tsosie
    Oct 3, 2025
    1.0
    Waited about 25 minutes for three breakfast meals and I wanted a refund but they said that it's going to take 7 and then five business days for me to get my money back which amounted to like $26. But I don't have time for that this place sucks and at least 12 people were served in front of me. They had at least five people standing watching the TV monitors not doing anything helpful and some of the customers were saying I should have got my food for free for waiting that long especially the customer that was in front of me from the start. They said they ran out of biscuits or something for one of my orders and it took 12 minutes in the oven, so the rest of my food was already made and it was getting hot under the lamps basically sitting out for over 30 minutes.
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Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 2300 E Historic Highway 66, Gallup?

McDonald's is open daily from 6:00 AM to 11:00 PM, except Thursday through Saturday when it is open 24 hours.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM until midnight, with extended 24-hour service Thursday through Saturday.