McDonald's

3.4
2038 reviews
Get DirectionsCallWebsite

Business Details

2300 E Historic Highway 66, Gallup, NM
87301, United States
(505) 722-6133
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2300 E Historic Highway 66, Gallup, NM
87301, United States

Hours

Reviews

3.4
2,038 reviews
5 stars
698
4 stars
412
3 stars
368
2 stars
190
1 star
370

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 20 minutes, with some stating it took up to 45 minutes.

Food Quality

Several reviews mentioned cold or poorly prepared food, including cold fries and improperly cooked items.

Customer Service

Numerous customers expressed dissatisfaction with rude or unhelpful staff, highlighting a lack of basic customer service skills.

Cleanliness

The restaurant was often described as dirty, with complaints about unclean tables and restrooms.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and items not prepared as requested.
  • AL
    Antoinette Lindsey
    Jan 5, 2026
    5.0
    This was super fast friendly service!!
  • MF
    Marisa Finney
    Jan 4, 2026
    3.0
    I got a cheese burger, the bun was smooshed, and ketchup all over the wrapper. I went back in to get one that wasn't smooshed and they just put a different wrapper on it, same burger, I was pissed. I went back in asked for the manager, I told her what happened and she said she will make me a new one. It was a lot better!
  • JC
    jennifer cashion
    Dec 29, 2025
    2.0
    Got a big breakfast and an oatmeal. They forgot the oatmeal, had to go back. Then realized there were no utensils packed. Had to go back again. Girl said they had no more forks or knives. And she left. Guy asks if he can help. We ask for a spoon. He gets one. Go back to car. Realize we have no butter. Ate cold breakfast with syrup and mostly fingers.
  • LL
    Love Lee
    Dec 19, 2025
    5.0
    Good McDonald's 👌
  • RJ
    Rachel Jonathan
    Dec 8, 2025
    1.0
    I am so 😠 mad I ordered a burger for myself and found wat looks to be a noise ring or either a nipple ring in my burger I almost broke my tooth wen I bit into my burger it hurt so bad im so disgusted omg I had to make myself throw up that's how disgusted I was never again
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 2300 E Historic Highway 66, Gallup?

McDonald's is open daily from 6:00 AM to 11:00 PM, except Thursday through Saturday when it is open 24 hours.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM until midnight, with extended 24-hour service Thursday through Saturday.