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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Farmington, NM. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3820 E. Main for the ultimate SONIC experience!
Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Many reviews mentioned food being cold, stale, or poorly prepared, with several customers expressing disappointment.
Customer Service
Several customers experienced rude or dismissive behavior from staff, particularly management, impacting their overall experience.
Positive Experiences
Despite the negative feedback, some customers enjoyed their food and drinks, highlighting specific items like the cherry limeade and onion rings.
TT
Thisguy
Dec 31, 2025
5.0
New years Eve 12/31/25, 16:45 ordering a full meal for one person, yes it did take awhile, she did say sorry for the wait, which didn't matter, I'm just happy they are at work serving people like me a single man for 11 yrs, mom uses the kids against Dad, Dad always the bad person. Why do I have to take her to court just to see my kids??? Thank you Sonic's for the hospitality ❤️❤️❤️
CM
Crystal Martin
Dec 25, 2025
1.0
Had me waiting for an hour and a half. Whoever took my order supposedly didn't take it when she clearly took my order and gave me the price of it. Assist manager was no help at all and all the other managers would not come out to speak with me about the situation. Unprofessional!
JW
Jessika Walker
Dec 25, 2025
1.0
Horrible experience. Aside from the staff being short and rude. They literally didnt have half of the menu available. No burgers no foot longs. I'm really surprised they had tots. More importantly how does the manager not take into account they are basically one of 2 places open to eat. So why not ordered extras to be prepared. Y'all should be ashamed.
MB
Mister “Biggie” B
Dec 25, 2025
1.0
It took 21 minutes after ordering to get our cold burgers and room temp tots. If these kids dont get it together, there won't be any customers to bother them. I sure won't be returning.
HH
Hailey
Dec 24, 2025
1.0
their customer service is HORRIBLE !!! was here for AN HOUR waiting on food !!! they weren’t busy. got the food and had things missing, and it took an additional 20 minutes to even get that. i love sonic, i do NOT recommend this location.