Dairy Queen Grill & Chill

Reviews

• BD

  Blake Decker

  Oct 17, 2025
  5.0
  Long story short I pulled up 10 minutes before closing and I ordered the 6 piece chicken basket..the woman at the drive thru I think her name was Catherine…provided some of the best customer service I’ve had in a long time! She let me know that they were dropping the chicken fresh 😆 just had to give her a shout out and we’ll definitely be going back ! Thanks again
• SW

  Shandy W

  Oct 16, 2025
  5.0
  this place is really nice I love the workers and the food🥹💕 really good place they are the best workers and is super nice .❤️ Are really kind to my dogs 10/10 place ❤️🙏
• RA

  Rudy Aragon

  Oct 15, 2025
  5.0
  The blizzards are the best!!
• CO

  clifton obanion

  Oct 15, 2025
  5.0
  Pretty quick, tastes good, good value.
• WW

  Walter

  Aug 31, 2025
  1.0
  I've been coming here since I went to FHS 16 years ago. It takes a lot for me to be done with a location. With the rising cost of everything, I cannot continue to support a business that could care less about their customers satisfaction. Seems to be all high school kids that could care less. The last time 3 times I ordered blizzards, they were small or medium and not blended all the way to the bottom. Half a cup of blizzard, half a cup of vanilla soft serve. I ordered a chocolate brownie extreme blizzard the last time I was there. Should be made with chocolate soft serve or cocoa fudge if the chocolate soft serve is out. My ice cream was WHITE. The whole point is for it to be extra chocolatey! And the lady up front decided to give me attitude and argue with me about it instead of remaking it. Her coworker had to come to the front and tell her to remake it, while she stared me dead in the eye and dropped the other one in the trash dramatically. Not sure what she was auditioning for but obviously I didn't want the one without chocolate lol... This was also part of a 7$ ($9) meal deal which was cold and old. I understand the $7 meal deal isn't the full chicken strip basket. But to receive 3 cold nuggets? And cold fries when nobody was there? They served me food that had been sitting for God knows how long. I was also given gravy instead of honey mustard. This has also happened three times now. After waiting for a remake, I was reserved my old food, refried in the deep fryer, and a properly made blizzard. I decided it was less hassle to just never return after that instead of argue w people who obviously do not care about themselves, their job or their customers. As a former DQ employee, I cannot believe this location still receives business. Take your money to E. Main or Kirtland. No talking back from employees and properly made products for the insane amount of money Dairy Queen asks. I'm sure they won't see this review but it's here anyways.

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