Customer service experiences are mixed, with some praising friendly staff while others report rudeness and poor handling of orders.
Food Consistency
Food quality is inconsistent; some customers enjoy their meals while others report cold or improperly prepared items.
Wait Times
Customers frequently mention long wait times, especially during busy hours, though some note that the drive-thru moves quickly.
Cleanliness and Atmosphere
The restaurant is generally described as clean and welcoming, with a positive atmosphere following a recent remodel.
Product Quality
Ice cream products, particularly blizzards, receive high praise, but there are complaints about incorrect orders and poorly made items.
LW
Lukas W.
Dec 2, 2025
2.0
Had to wait 20 minutes for a 6pc basket when I ordered on the app 20 minutes prior.
BD
Blake Decker
Oct 17, 2025
5.0
Long story short I pulled up 10 minutes before closing and I ordered the 6 piece chicken basket..the woman at the drive thru I think her name was Catherine…provided some of the best customer service I’ve had in a long time! She let me know that they were dropping the chicken fresh 😆 just had to give her a shout out and we’ll definitely be going back ! Thanks again
SW
Shandy W
Oct 16, 2025
5.0
this place is really nice I love the workers and the food🥹💕 really good place they are the best workers and is super nice .❤️
Are really kind to my dogs
10/10 place ❤️🙏
Frequently Asked Questions About Dairy Queen Grill & Chill
What is Dairy Queen Grill & Chill known for?
Dairy Queen Grill & Chill is known for its soft-serve ice cream, signature shakes, and classic burger and fries fast-food menu.
What are the opening hours of Dairy Queen Grill & Chill in Farmington, NM?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 1908 N Dustin Ave, Farmington, NM 87401-3549, USA.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly, wheelchair accessible, has high chairs, seating (including outdoor seating), and free WiFi.
Can I order from Dairy Queen Grill & Chill online?
Yes, you can place orders for pickup through their online ordering system at https://www.dairyqueen.com/en-us/order/pickup/n/13675/.
Are there any nearby recreational spots where I can visit after my meal?
Yes, Brookside Swimming Pool and Bisti Bay at Brookside Park are nearby swimming pools and water parks you might enjoy after your visit.
What are some nearby shopping options around Dairy Queen Grill & Chill?
SnS Skate Shop, a hobby and retail skate shop, and Dollar General, a discount store offering arts and crafts, are close by for shopping needs.
Are there nearby facilities for sports and recreation?
Yes, Strikezone Academy LLC and Morrissey Ranch provide gym and sports recreation venues nearby, making it convenient for sports enthusiasts to visit.
How can I contact Dairy Queen Grill & Chill or find more information?
You can call them at +1 505-327-4133 or visit their website at https://www.dairyqueen.com/en-us/locations/nm/farmington/1908-n-dustin-ave/13675/ for more details.