Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Espanola, NM. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 809 South Riverside Drive for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
748 reviews
5 stars
278
4 stars
169
3 stars
125
2 stars
52
1 star
124
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Feedback indicated inconsistent food quality, with some items being cold, burnt, or not as expected.
App Experience
Customers experienced problems with the mobile app, including long wait times and inability to place orders.
Positive Notes
Despite the negative feedback, some customers praised the food and friendly service from specific staff members.
- EHeddy hDec 11, 20255.0Friendly staff & great dishes for my belly will come back again
- MRMr RomeroNov 13, 20253.0Pay me
- LVLucas VigilSep 29, 20251.0Sonic Corporation (or whoever made this decision) completely ruined the ordering experience here. They got rid of almost all the speakers, so now you can only use the app with stall numbers. The problem? When you actually try to check in with the stall number, the app tells you it’s an invalid number. So you’re just stuck sitting there with no way to check in, no way to get service, and no one to talk to. Whoever thought this was a good idea clearly doesn’t care about customer convenience. Absolutely frustrating and not worth the hassle.
- RWRenée WoolfSep 26, 20251.0Absolutely rude woman at the drive-through. Didn’t get what I ordered. Just asked for her to fix the order nicely and she slammed the drive-through window on me! Horrible customer service! 1. I asked for shredded cheese, which is a dollar and got American cheese! Yes, it’s only $.20… 2. I ordered a large diet cherry limeade with extra lime wedges on the side. Extra lime wedges are $.60. Just got lime wedges on the side, not extra. 3. The original problem was that I ordered a diet cherry limeade, and I was only given a diet limeade no cherry added. I asked her to please give me a diet cherry and She slammed the drive-through window on me! I would’ve ignored the whole thing, and for gone the whole $.80 that I was charged for no reason, had the customer service been pleasant!
- TRTia RoybalSep 22, 20251.0They wanted to charge us 0.25 for sauce, not extra sauce, just the regular ones that should come with our food. Disgusting. Greedy and disgusting. Never go here.