McDonald's

3.6
1707 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1401 N Riverside, Espanola, NM
87532, United States

Hours

Reviews

3.6
1,707 reviews
5 stars
621
4 stars
381
3 stars
344
2 stars
128
1 star
233

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.

Cleanliness

While some customers noted cleanliness in the dining area and restrooms, others reported unsanitary conditions and a filthy environment.

Food Quality

Feedback on food quality was mixed; some enjoyed their meals while others received incorrect or cold items.

Management Concerns

Customers expressed dissatisfaction with management practices, citing issues with staffing, order accuracy, and overall customer service.
  • KV
    Katherine V
    Dec 22, 2025
    1.0
    It’s December, and this is the second time I’ve come inside and it’s absolutely freezing with no heat on. On top of that, the playground is closed, which is frustrating when you’re bringing kids inside to get out of the cold. To make matters worse, they were also out of several menu items. Overall, it wasn’t a comfortable or enjoyable visit, and this location really needs to do better.
  • SR
    Steve R
    Dec 3, 2025
    5.0
    Quick drive thru
  • CD
    Crystal Dennison
    Nov 29, 2025
    1.0
    Went through McDonald's drive thru this evening and young girl at window was very very rude 🤬
  • KP
    karley pronschinske
    Nov 1, 2025
    2.0
    Extremely slow service. Waited 20 minutes for our drive through order after paying.
  • JM
    Jennifer Medina
    Oct 26, 2025
    1.0
    Horrible service we waited in the drive thru at the order window for like 20 minutes and no one would take our order so we went inside and it wasn’t any better inside and it was filthy everywhere I’m seriously thinking of reporting them to the health department

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Espanola, NM?

McDonald's in Espanola, NM is open daily from 6:00 AM to 11:00 PM.

Does McDonald's offer a drive-through service, and what are its hours?

Yes, McDonald's has a drive-through service available every day from 5:00 AM to 1:00 AM.