Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,701 reviews
5 stars
620
4 stars
379
3 stars
343
2 stars
128
1 star
231
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, indicating significant service problems.
Cleanliness
While some customers noted clean facilities, others reported filthy conditions, particularly in the dining area and restrooms.
Order Accuracy
A recurring theme was the frequent mistakes with orders, leading to customer frustration and dissatisfaction.
Management Concerns
Several reviews highlighted poor management practices, including staffing issues and lack of effective training for employees.
Food Quality
While some customers enjoyed the food, others complained about cold or incorrect items, suggesting inconsistency in food quality.
- KPkarley pronschinskeNov 1, 20252.0Extremely slow service. Waited 20 minutes for our drive through order after paying.
- JMJennifer MedinaOct 26, 20251.0Horrible service we waited in the drive thru at the order window for like 20 minutes and no one would take our order so we went inside and it wasn’t any better inside and it was filthy everywhere I’m seriously thinking of reporting them to the health department
- SGSharon GriegoOct 23, 20252.0Frequent mistakes on orders.
- MRMarlene RodriguezOct 9, 20251.0I would give zero stars if I could. What do you mean you are sold out on toys for the happy meal. So do I get a discount then if I'm not getting all the items in my kids happy meal?
- LVLucas VigilSep 29, 20251.0This McDonald’s needs to seriously evaluate its hiring and management practices. When I picked up my mobile order, the employee who brought it out looked and acted like he was on something heavy honestly seemed high, possibly meth or another hard substance. It was uncomfortable and unprofessional, and it makes me question if employees here are even drug tested. As a customer, it’s disturbing to get food from someone who clearly shouldn’t be working in that condition. Management really needs to step up and address what’s going on at this location. I decided to just discard the food, afraid of the sanitary conditions.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Espanola, NM?
McDonald's in Espanola, NM is open daily from 6:00 AM to 11:00 PM.
Does McDonald's offer a drive-through service, and what are its hours?
Yes, McDonald's has a drive-through service available every day from 5:00 AM to 1:00 AM.
Can I order delivery from McDonald's, and during what hours is delivery available?
Delivery is available daily from 5:00 AM to 1:00 AM through their online platform.
What pickup and delivery services are offered at this McDonald's location?
They offer curbside pickup and McDelivery services for customer convenience.
Which payment options does McDonald's in Espanola accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is WiFi available at this McDonald's?
Yes, free WiFi is available to customers at this location.
How can I use the McDonald's App to order food?
You can download the McDonald's App on iOS or Android to place mobile orders and access offers.
What nearby dining options are close to McDonald's Espanola?
Nearby dining options include Chili's Grill & Bar, It's Just Wings, Starbucks, Freddy's Frozen Custard & Steakburgers, Del Taco, Taco Bell, and Jo-Ji's Sushi & Teppan Grill.
Are there fitness facilities near McDonald's in Espanola?
Yes, Anytime Fitness is a nearby gym where customers can work out before or after visiting McDonald's.
What nearby services can help customers get to McDonald's or around Espanola?
The North Central Regional Transit District offers transportation services near McDonald's, making it easier to access the restaurant.