Customers frequently reported rude and unprofessional behavior from staff, along with long wait times and incorrect orders.
Food Quality
While some customers praised the food as fresh and tasty, others complained about items being poorly prepared or missing.
Operational Hours
Many reviews mentioned discrepancies between posted hours and actual closing times, leading to customer frustration.
Positive Experiences
Despite the negative feedback, several customers highlighted positive interactions with staff and enjoyed their meals, particularly ice cream.
Cleanliness
Some customers noted that the restaurant was clean, while others pointed out issues with cleanliness and the availability of restrooms.
PM
pat Mcden
Oct 12, 2025
1.0
Tried to order at drive up window, kid could not talk only mutter, got to carryout window after waiting for sme time and kid tells me they don't have any slushie???? Could they have just told me that while I was ordering at the window?? New mexico is old mexico with sales tax. Don't need to visit this state ever again, take my tourist $ somewhere else.
WM
Waldo Martinez
Aug 23, 2025
2.0
Needs more space and staff
AV
Angel Vigil
Aug 23, 2025
5.0
It's amazing!🍨....I got a full meal chicken 🐔 strips gravy,fries,soda and Sunday for 7$ 2$ more for the New York cheesecake blizzard 🥶🥶 $9.80
BQ
Brandy Quintana
Aug 22, 2025
1.0
Me and my husband visit DQ frequently since he loves the chicken strip baskets.. but, today when we visited after work and bought dinner for us both tonight the 2 young ladies we dealt with were extremely rude, and unprofessional. All my husband asked was if they added our drinks to the baskets instead of separately (it's much cheaper when added to the baskets). What we got was the window slammed, rude and mean looks. The second girl changed the ticket, but she acted as if we were bothering her. We got our drinks and food handed to us in a strong manner, and more mean looks. I couldn't believe it. We were nothing but nice to them. All we wanted was to be treated w respect and maybe a smile. We left upset and our dinner ruined.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Espanola, NM?
Dairy Queen Grill & Chill in Espanola, NM is open daily from 9:00 AM to 8:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes and malts, and DQ cakes.
Is the Dairy Queen Grill & Chill location family-friendly and accessible?
Yes, this location is family-friendly, welcomes children, and is wheelchair accessible, offering booster seats, high chairs, seating, drive-thru, and restrooms.
Can I order Dairy Queen Grill & Chill Espanola's menu online?
Yes, you can place pickup orders online at their official order website: https://www.dairyqueen.com/en-us/order/pickup/n/12954/
Where exactly is Dairy Queen Grill & Chill located in Espanola?
It is located at 1702 N Riverside Dr, Espanola, NM 87532-8064, USA.
Is there seating available at Dairy Queen Grill & Chill in Espanola for dining in?
Yes, there is seating available, along with amenities like restrooms and high chairs for kids.
What nearby amenities can customers visit around Dairy Queen Grill & Chill in Espanola?
Nearby places include New Mexico Bank and Trust for banking, Lupe's Garcia Tires and Garcia Tires for auto repair, and several gas stations like ALON and Murphy USA for fuel and convenience.
What local parks or outdoor activities are close to Dairy Queen Grill & Chill that customers can enjoy?
Tesuque Peak Trail and Ranchitos Park are nearby spots where customers can enjoy hiking and outdoor activities before or after their visit.
Are there other dining options near Dairy Queen Grill & Chill in Espanola?
Yes, Wendy's and Taco Bell are nearby fast-food restaurants for alternative dining choices.
Does Dairy Queen Grill & Chill Espanola offer mobile deals or rewards?
Yes, they provide mobile ordering and rewards, and customers are encouraged to download their app for exclusive deals.