Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
625 reviews
5 stars
268
4 stars
148
3 stars
105
2 stars
36
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of friendly and rude service, with several customers reporting negative experiences due to staff attitudes and lack of professionalism.
Order Accuracy
Multiple reviews mention issues with incorrect orders, missing items, and poor handling of requests, leading to customer dissatisfaction.
Operational Hours
Customers frequently complain about the business closing earlier than advertised hours, causing frustration and wasted time.
Food Quality
While some customers praise the food quality, others report issues with food preparation, such as melted ice cream and poorly made items.
Cleanliness
Some reviews highlight cleanliness as a positive aspect, while others mention dirty conditions and closed restrooms.
KM
kim marcus
Jan 23, 2026
5.0
Very friendly and helpful
They are trying their best and that is always nice
Keep up the good work!! 💯
SS
Snowbasket
Jan 23, 2026
5.0
Very friendly and helpful
They are trying their best and that is always nice
Keep up the good work!! 💯
BG
Brandon Garcia
Dec 30, 2025
1.0
Drive through hours are incorrect. They close at 8.
NC
N C
Dec 30, 2025
1.0
Our ice cream was melted, we opened the lid and it literally melted into our lap. The little boy at the window was laughing when we handed the meted ice cream back and asked for it to be remade. The little girl making the ice creams was laughing too. This was due to their lack of care and incompetence and a laugh was not warranted. These kids need better training and better attitudes. The owner obviously needs to sit there and baby sit the employees. Will never return and a waste of $20.
PM
pat Mcden
Oct 12, 2025
1.0
Tried to order at drive up window, kid could not talk only mutter, got to carryout window after waiting for sme time and kid tells me they don't have any slushie???? Could they have just told me that while I was ordering at the window?? New mexico is old mexico with sales tax. Don't need to visit this state ever again, take my tourist $ somewhere else.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Espanola, NM?
Dairy Queen Grill & Chill in Espanola, NM is open daily from 9:00 AM to 8:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes and malts, and DQ cakes.
Is the Dairy Queen Grill & Chill location family-friendly and accessible?
Yes, this location is family-friendly, welcomes children, and is wheelchair accessible, offering booster seats, high chairs, seating, drive-thru, and restrooms.
Can I order Dairy Queen Grill & Chill Espanola's menu online?
Yes, you can place pickup orders online at their official order website: https://www.dairyqueen.com/en-us/order/pickup/n/12954/
Where exactly is Dairy Queen Grill & Chill located in Espanola?
It is located at 1702 N Riverside Dr, Espanola, NM 87532-8064, USA.
Is there seating available at Dairy Queen Grill & Chill in Espanola for dining in?
Yes, there is seating available, along with amenities like restrooms and high chairs for kids.
What nearby amenities can customers visit around Dairy Queen Grill & Chill in Espanola?
Nearby places include New Mexico Bank and Trust for banking, Lupe's Garcia Tires and Garcia Tires for auto repair, and several gas stations like ALON and Murphy USA for fuel and convenience.
What local parks or outdoor activities are close to Dairy Queen Grill & Chill that customers can enjoy?
Tesuque Peak Trail and Ranchitos Park are nearby spots where customers can enjoy hiking and outdoor activities before or after their visit.
Are there other dining options near Dairy Queen Grill & Chill in Espanola?
Yes, Wendy's and Taco Bell are nearby fast-food restaurants for alternative dining choices.
Does Dairy Queen Grill & Chill Espanola offer mobile deals or rewards?
Yes, they provide mobile ordering and rewards, and customers are encouraged to download their app for exclusive deals.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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