Numerous customers reported long wait times and poor service, with some experiencing rudeness from staff.
Food Quality
Mixed reviews on food quality, with several complaints about undercooked or poorly prepared items, while some praised the freshness and taste.
Cleanliness
Multiple reviews highlighted cleanliness issues, including flies and unsanitary conditions in the restaurant.
Customer Experience
While some customers had positive interactions with friendly staff, many expressed dissatisfaction with the overall customer service and management.
Value for Money
Several customers felt that the prices were too high for the quality of food and service received.
MM
Michelle
2 days ago
5.0
Drivers,
Yes truck drivers,
You can get parking here at 9:00pm at night. Can't get a burger though. I think they shut down at 7:00 or something for dairy Queen. They're nice. They like truck drivers
AR
Angela Roberts
Jan 3, 2026
2.0
My husband and I both had breakfast bowls his was chicken mine was sausage. Mine was good, he said his was ok.
The service was horrible. If you are in a hurry do not order here. We waited 40 minutes for our food. And my husband heard one of the ladies saying she wished people would stop coming in she wanted a break.
Don't think we will stop here again for food.
KB
Kendra B
Dec 21, 2025
2.0
I wasn't impressed with the food or the long wait, but the gift shop attached to the restaurant was pretty cool.
LR
LinsNBob Roulusonis
Dec 15, 2025
5.0
Vickie was a ball of sunshine! Great customer service and the blizzard and food were great too!
CR
Cody Richards
Nov 29, 2025
1.0
So far I’ve waited 30min for a burger it’s not out yet
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, and fries as a fast-food chain.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 7:00 AM to 7:00 PM.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant is family-friendly and good for kids, offering seating and a welcoming environment.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place your order online for pickup via their ordering website.
Does Dairy Queen Grill & Chill serve breakfast?
Yes, they serve breakfast items as part of their menu offerings.
Where is Dairy Queen Grill & Chill located?
It is located at 46 Hc 61, I-40 At Exit 234, Encino, NM 88321-9702, USA.
Are there any nearby gas stations to Dairy Queen Grill & Chill?
Yes, nearby gas stations include Flying C Ranch, Phillips 66 Gas, Exxon, and Exxon & Mobil Stations.
What convenience stores are close to Dairy Queen Grill & Chill?
Bowlin's Flying C Ranch is a nearby convenience store close to Dairy Queen Grill & Chill.
How can nearby gas stations help customers visiting Dairy Queen Grill & Chill?
Nearby gas stations like Phillips 66 Gas and Exxon provide convenient refueling options for travelers stopping by Dairy Queen Grill & Chill at I-40 Exit 234.
Where can I find more information or exclusive deals for Dairy Queen Grill & Chill?
Visit their Facebook page or download the Dairy Queen App for exclusive deals and updates.