McDonald's

3.3
2644 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2A Sr 344, Edgewood, NM
87015, United States

Hours

Reviews

3.3
2,622 reviews
5 stars
828
4 stars
489
3 stars
493
2 stars
255
1 star
557

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, with many stating they waited over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer frustration.

Cleanliness

The establishment was often described as dirty, with complaints about unsanitary bathrooms and messy dining areas.

Staff Attitude

While some employees were noted as friendly, many reviews mentioned disorganization and a lack of professionalism among the staff.

Food Quality

Several customers expressed disappointment with the quality of food, citing cold items, overcooked meals, and incorrect preparation.
  • CS
    Chris Straker
    5 days ago
    1.0
    I got a double quarter pounder meal large sized. The patties were pink all the way thru and my large fries were only half full with soggy french fries. It took about 15 minutes to get my order which is understandable as they were busy, however I don't think they were busy enough not to cook my food
  • JR
    Jonathan Rodriguez
    Jan 5, 2026
    1.0
    Wanted cherry cream pie. Didn't have. So ordered apple pie. Paid and then told they didn't have. Offered ice cream... In winter, for hot desert substatute. Then requested cookies. Waited 15 minutes for my cold burger and fries. They forgot the cookies.
  • FA
    Flor Acosta
    Jan 4, 2026
    1.0
    Second time we been there we order green chili double burger and both times when we get home our hamburgers do not have meat patty at all just cheese and green chili… and the wait for curbside being 40 minutes not worth going back
  • PY
    pauline Ynostrosa
    Jan 3, 2026
    1.0
    This place is horrible! There was foggy 3 day old Sweet tea, cold french fries, and burnt chicken nuggets! This place is run by teenagers. I'd much rather go to Blake's.
  • AB
    Audrianna Bennett-Green
    Dec 22, 2025
    1.0
    Recently visited several times within last week. First couple of stops there was delays and mistakes with my orders. And the very last time, I had more mistakes and delays with my order and witnessed an employee carry out trash and return to car hop food without washing his hands. After further looking, also saw several other employees, in the kitchen area, without proper food handling practices.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours in Edgewood, NM?

McDonald's in Edgewood, NM operates daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 11:00 PM.