McDonald's

3.3
2624 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2A Sr 344, Edgewood, NM
87015, United States

Hours

Reviews

3.3
2,602 reviews
5 stars
825
4 stars
485
3 stars
494
2 stars
252
1 star
546

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and disorganized staff, leading to frustration and dissatisfaction.

Cleanliness

Many reviews highlighted the dirty conditions of the restaurant, including filthy restrooms and unclean dining areas.

Food Quality

Customers frequently complained about cold, overcooked, or incorrect food items, with several noting that their meals did not meet McDonald's standards.

Customer Experience

While some employees were praised for their friendliness, overall customer service was criticized, with reports of rude staff and poor management.

Value for Money

Several customers expressed dissatisfaction with pricing, feeling that the quality of food did not justify the cost.
  • MM
    MyOppsLowkeyHaveRottenSouls
    1 day ago
    1.0
    Waited in line for 20 minutes just for my order to be wrong and cold. 2 different customers ended up leaving the line and yelling at the employees on the way out of the parking lot
  • SS
    SharpView Services
    2 days ago
    1.0
    Food was mediocre as always can’t expect much from fast food simple request of making a burger plane didn’t happen and the chicken strips had hard crunchy pieces in it didn’t get my drink cup and I asked for it Lady never brought it so I just went over and got it myself thankfully the guy at the front was better at his job. It was during the lunch rush, and unfortunately, a restaurant should be judged by how they operate when it’s busy not how they operate when it’s slow. Bathroom was disgusting. You can use the pictures for reference.
  • JW
    Joan Wolford
    4 days ago
    3.0
    Here lately they have been messing up our order. My daughter is a diabetic, she orders a unsweet tea.They give her sweet tea everytime. I'm glad she checks with her sugar tester before she drinks it. It would have put her in a diabetic coma with how sweet their teas are. I know everyone makes mistakes, just be extra careful.
  • DL
    Daniel Lux
    Nov 5, 2025
    5.0
    Ill be honest, pulling up 30 minutes before close I wasn’t expecting much. The fries-outstanding. Fresh and crisp. The double quarter pounder was the best I’ve ever had. The nugs were good enough but nothing to write home about. Would definitely stop there again
  • FA
    Francis Aragon
    Oct 28, 2025
    1.0
    They set up games and app and deals an rewards but when i go to ùse them ì got yelled at by a walk out worker that brings your food saying to me " I keep going over saying im paying for stuff for free food" like bro if your not gonna give me what i ordered that obviously says im waiting on my app then why run the business? And there place is dirty even the restrooms. Their service is slow an crap

Frequently Asked Questions About McDonald's

What are McDonald's operating hours in Edgewood, NM?

McDonald's in Edgewood, NM operates daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 11:00 PM.