Feedback on staff is mixed; while many customers praised the friendly and professional service, there were several complaints about rude behavior from management and staff.
Food Quality
Customers reported inconsistent food quality, with some enjoying their meals while others experienced issues like cold food, incorrect orders, and food safety concerns.
Cleanliness
The establishment is frequently noted for its cleanliness, with many customers appreciating the well-maintained dining area.
Drive-Thru Experience
The drive-thru service received criticism for long wait times and order inaccuracies, leading some customers to recommend dining inside instead.
Ice Cream Products
Dairy Queen's ice cream, particularly the Blizzards, received positive feedback, although there were complaints about the consistency and quality of the ice cream served.
JH
J Harvey
4 days ago
5.0
Ice cream fix...
JJ
James
Nov 16, 2025
5.0
Staff was PLUS ULTRA!! onion rings were sooo good i wish I had more. My double cheeseburger was mmmm mmmm good
Thank you.
P.s. the app worked this time so I had enough points for that's double cheese burger 🍔 good deal.
JC
Jenell Chavarria
Oct 21, 2025
5.0
All staff were very nice & professional thank you
CN
Clay Newton
Oct 1, 2025
2.0
Ordered small blizzard in the drive through. Woman did the upside down display but held a lid against the top. Strange, but as we drove away I understood why: very thin and would have dumped out. The employee knew it wasn’t up to DQ standard s but try to sneak it by. Should have returned but we were on the road.
JG
Jim Graf
Sep 8, 2025
2.0
Worse DQ ever,, employees not trained,soda machine was broken and they wouldn't substitute anything else for it and still charged the same price. I usually look for DQ grill and chill because they have good deals and burgers but after visiting this one,,I'm thinking twice
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast food including soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, Chicken Strip Baskets, and DQ Cakes®.
What are the daily opening hours for Dairy Queen Grill & Chill in Edgewood, NM?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 9:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, it is open from 10:00 AM to 2:00 PM.
Does Dairy Queen Grill & Chill have facilities for families and children?
Yes, the location is family-friendly with amenities such as high chairs, restrooms, wheelchair accessibility, and it welcomes children.
Can I order food ahead or get mobile deals from this Dairy Queen?
Yes, you can place orders online for pickup via their website and download the Dairy Queen app for exclusive mobile deals and rewards.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru for convenient food pickup.
Where is Dairy Queen Grill & Chill located in Edgewood?
It is located at 24 NM SR 344 Exit 1, Edgewood, NM 87015, USA.
Are there any gas stations near Dairy Queen Grill & Chill in Edgewood?
Yes, nearby gas stations include Conoco, Smith's Fuel Center, Phillips 66 Gas, and Mr. Gas Mart, which are convenient for refueling before or after your meal.
What other food options are available near Dairy Queen Grill & Chill?
Nearby food options include Taco Zone (a taco restaurant), Chili Hills (a Mexican and American restaurant), Starbucks (coffee and cafe), Pizza Barn (pizza and American food), and McDonald's (fast food).
Are there any automotive services close to Dairy Queen Grill & Chill in Edgewood?
Yes, nearby automotive repair and tire services include Trails West and Tony's Service Center, useful if you need vehicle maintenance during your visit.