Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, with long wait times for food and orders being incorrect.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.
Staff Performance
Customer service experiences varied; some staff were noted for being friendly and helpful, while others were described as rude or inattentive.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, which detracted from the overall experience.
JT
JoAnne Thomson
2 days ago
1.0
Worst service ever placed a mobile order. Waited in there for at least five minutes before it showed up on the screen and waited another 10 minutes and I still hadn’t gotten my order which was by the way only one cheeseburger.
NL
Nephi Lewis
Feb 5, 2026
3.0
Ordered just 2 cheeseburgers but it took 10 minutes to get them. Unusually long wait for such a routine order at McDonald's.
PR
Pete Rocha
Jan 31, 2026
2.0
Every time I/ my family travel through here we stop at McDonalds and the food is either sloppy or bland, I don’t recommend using your points as I had recently used it and the food was sloppy and a mess and i also don’t recommend there sweet tea as it is cloudy and unsweetened. Every so often there quarter pounder is good. And there fries aren’t good
RW
Robert Wheelock
Jan 18, 2026
4.0
It's McDonalds........not much to say here.
OS
Oscar Sallgado
Jan 9, 2026
1.0
Passing bye try to get a coffee no one took order just took off .did order on kiosk more then 6 minutes for coffee come on