McDonald's

3.5
1808 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6401 Hwy 550, Cuba, NM
87013, United States

Hours

Reviews

3.5
1,808 reviews
5 stars
626
4 stars
412
3 stars
361
2 stars
130
1 star
279

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and unresponsive staff, particularly during busy hours.

Food Quality

Mixed reviews on food quality; while some enjoyed fresh and hot meals, others received cold or incorrect orders.

Staff Performance

Customer experiences varied widely with staff; some praised friendly service, especially from specific employees like Wilson, while others noted rudeness and lack of attention.

Cleanliness

Restroom cleanliness was frequently criticized, with several reviews mentioning dirty conditions.
  • OS
    Oscar Sallgado
    2 days ago
    1.0
    Passing bye try to get a coffee no one took order just took off .did order on kiosk more then 6 minutes for coffee come on
  • AD
    Animesh D
    Dec 27, 2025
    4.0
    Nice small mcd with mobile take out options - courteous staff - restroom requires attention - ample parking and quick service.
  • SA
    Shandra Antonson
    Dec 7, 2025
    1.0
    The McDonald’s in Cuba, NM has the worst customer service! I preordered my food on the McDonald’s app. 30 mins later my food was still not ready, I asked 3 people to help me and was ignored for over 10 minutes. When I finally got the girl to stop ignoring me she was very rude. Did not give us our drink cups and part of my order was missing. Not worth the stop!
  • RB
    Rain B
    Dec 5, 2025
    2.0
    I've always stopped here on my way to albq... but today was different, this place seemed they were short handed. Workers looked and acted stressed, no one to handle register, drinks weren't given after a long wait for food nor after food was given manager just sat in the corner on her computer, had workers family members cut in line to obtain personal things from the workers during work hours. Seemed they tended to them more than the paying customer. I was disappointed today
  • KW
    Katrina W
    Nov 23, 2025
    4.0
    Exactly what you expect from a McDonald's, but I will remember this one for a bit longer, thanks to a really cute customer I encountered back in June. Too bad I was only passing through!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Cuba, NM?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is available every day from 5:00 AM until midnight.