McDonald's

3.5
1599 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
201 W 14th St, Clovis, NM
88101, United States

Hours

Reviews

3.5
1,599 reviews
5 stars
596
4 stars
324
3 stars
268
2 stars
134
1 star
277

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude staff, slow service, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews mentioned issues with food quality, including cold items, undercooked meat, and incorrect orders.

Management Problems

Several customers noted poor management practices, including lack of training for staff and inadequate handling of customer complaints.

Cleanliness

Some customers commented on the cleanliness of the location, with mixed reviews on the overall hygiene.

Positive Experiences

Despite the negative feedback, there were a few positive mentions of friendly staff and good food experiences.
  • SP
    Samantha Paul
    3 days ago
    2.0
    Service was nice. Green eggs 🤢
  • AH
    Abraham Hernandez
    Dec 24, 2025
    2.0
    I just move to clovis and I have try to bring my daughter to the playground here and every single time they kick us out for dumb reasons related to cleaning or party reservation , I understand they need to clean but they dont have to kick us out just ti clean 2 tables , food is good but employees are so rude
  • MM
    maureen
    Nov 5, 2025
    1.0
    burger meat was undercook. Scary and gross.
  • CS
    Christopher Seglem
    Oct 27, 2025
    5.0
    Fast service and my order was correct!
  • JF
    Jane Fyrebird
    Oct 26, 2025
    1.0
    Today was the very last straw for this location. Not once have I just been able to get my food (correctly) and be on my way. There is always an issue, whether it's a fight about to break out in the drive thru, or a manager on a power trip, or they just don't care about what's ordered they just make it how they wanna make it and damn the customer. Not to mention the amount of points I've wasted there because a machine is "broken" or some other reason I can't get the food I ordered with my points. Not only will you not get your food, but they don't replace the points and they don't care to make it right for you. They just try to push other food on you that they are willing to give you instead. And it's always a lesser item than you ordered. I will go out of my way from now on to the 2 other McDonald's in town, for this is by FAR the worst one in Clovis! the McDonald's on Mabry will be my go to from now on, haven't had one problem with them.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 201 W 14th St, Clovis, NM?

McDonald's at 201 W 14th St, Clovis, NM, is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service 24/7.