When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Carlsbad National Parks Hwy.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty floors and unwashed hands by staff.
Service Quality
Customers frequently reported rude and unprofessional staff, along with long wait times and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, including undercooked wings, soggy fries, and lack of seasoning.
Order Accuracy
A significant number of customers experienced problems with their orders being incorrect or incomplete.
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Yktv.2xx
3 days ago
1.0
Poor customer service no one even talked to us and everyone walked to the back to take a smoke break.
EG
Erik Guerrero
Dec 26, 2025
1.0
If you are out of town and are starving don't come here. This place is dirty dirty I wouldn't trust the food. Workers are coming in and out for smoke breaks or idk what it is they're doing.
KC
Ky'Iana Collins
Dec 14, 2025
3.0
I ordered fries and nacho cheese sauce and ranch. I've never not liked the ranch but for once there was too much seasoning in the ranch. The fries. I dont know how but I deadass ended up with end prices only in my basket. That's a first Don't mind but it was like mixed with fresh and old fries. Pretty eh. But yeah. The cashier was a sweetheart. But the fries were not it.
OM
Oravla Martin
Dec 13, 2025
1.0
Ordered lemon pepper wings they were soggy hardly had any seasoning. The mango habanero were dry. They didn't add enough sauce
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Carlsbad National Parks Hwy.?
Wingstop Carlsbad National Parks Hwy. is open every day from 10:00 AM to midnight.
You can order online for carryout and delivery via the Wingstop menu page at https://www.wingstop.com/location/wingstop-2189-carlsbad-nm-88220/menu.
What types of wings and flavors are available at Wingstop Carlsbad?
Wingstop offers classic or boneless wings and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
Is there a drive-through service at Wingstop Carlsbad?
No, Wingstop Carlsbad National Parks Hwy. does not have a drive-through service; it is closed every day.
What payment methods are accepted at Wingstop Carlsbad?
Wingstop accepts American Express, Discover, Mastercard, and Visa for payment.
How can customers use the Wingstop app to order?
Customers can download the Wingstop app on iOS or Android to order their favorite wings and have them delivered or ready for pickup.
What popular eateries are near Wingstop Carlsbad?
Nearby eateries include Maria's Mexican Food, Chuchulukoz La Pasadita, and Deli-Pollo, offering a variety of Mexican food and other fast food options.
Are there any convenient transportation options near Wingstop Carlsbad?
Yes, the Greyhound Bus station is nearby, providing transportation options for travelers visiting Wingstop or the area.
What other local services can customers find near Wingstop Carlsbad?
Nearby services include Keller Williams Realty Affinity for real estate needs, Carlsbad Home Center for furniture, and Loving Locksmith Services for home security.