Wendy's

3.9
1614 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
324 S. Canal, Carlsbad, NM
88220, United States

Hours

Reviews

3.9
1,614 reviews
5 stars
665
4 stars
446
3 stars
250
2 stars
103
1 star
150

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food quality is inconsistent, with some customers reporting cold or old food, while others enjoyed fresh and hot meals.

Service Speed

Service speed varies; some customers experienced fast service, especially in the drive-thru, while others faced long waits and incorrect orders.

Staff Attitude

Staff friendliness is mixed; some reviews highlight excellent customer service, while others mention rude or indifferent behavior from employees.

Order Accuracy

Order accuracy is a significant issue, with multiple customers reporting incorrect orders or missing items.

Cleanliness

Cleanliness is a concern, with reports of dirty dining areas and restrooms lacking basic supplies.
  • RS
    Ricardo Sanchez
    Nov 17, 2025
    1.0
    I love Wendys! This store has horrible service. I made an UberEats order. They delivered all my sides amd my drink but completely left my burgers out. I called expecting to at least get an apology but no such luck. I was told to make a complaint through Uber so that someone could come back for the burgers. Unbelievable.
  • JM
    John “Drew” McKenzie
    Nov 4, 2025
    5.0
    Tried breakfast and lunch and both were on point.
  • DM
    Doug May
    Oct 23, 2025
    4.0
    Chicken strips good. Staff friendly. Couple of flys nuisance.
  • BT
    Blake Taylor
    Oct 4, 2025
    1.0
    They can’t get an order right to save their life… wish people had the work ethic to get things right
  • SL
    Sh'nae Lujan
    Sep 30, 2025
    1.0
    A blonde female worker was blatantly flirting with my husband in the drive through, touching his hand and calling him, “sweetheart” aside from the fact that jealousy comes into play it’s unprofessional. you should not be flirting with customers who are just trying to get dinner!!

Frequently Asked Questions About Wendy's

Is Carlsbad Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.