Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,617 reviews
5 stars
667
4 stars
447
3 stars
249
2 stars
103
1 star
151
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported problems with order accuracy and slow service, with some experiencing long wait times and incorrect orders.
Food Quality
While many customers enjoyed the food, there were complaints about cold items, old ingredients, and inconsistent quality.
Staff Attitude
Feedback on staff behavior was mixed; some praised friendly service, while others noted rudeness and unprofessionalism from certain employees.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and restrooms.
Overall Experience
Despite the issues, some customers expressed satisfaction with their experiences, highlighting good food and service at times.
- SRSarah RJan 2, 20265.0Drive thru was fast and efficient and food was fresh and hot.
- VWVictoria WaldropNov 19, 20254.0The counter person was waiting for her register to be activated. She apologized several times before she was able to take order. The English muffin was VERY crisp on the bottom, the top was nice and soft. The food had good flavor and was hot. The server was very polite and greeted us as we came into the lobby.
- RSRicardo SanchezNov 17, 20251.0I love Wendys! This store has horrible service. I made an UberEats order. They delivered all my sides amd my drink but completely left my burgers out. I called expecting to at least get an apology but no such luck. I was told to make a complaint through Uber so that someone could come back for the burgers. Unbelievable.
- JMJohn “Drew” McKenzieNov 4, 20255.0Tried breakfast and lunch and both were on point.
- DMDoug MayOct 23, 20254.0Chicken strips good. Staff friendly. Couple of flys nuisance.
Frequently Asked Questions About Wendy's
Is Carlsbad Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's in Carlsbad, NM?
The drive-through at Wendy's in Carlsbad is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location in Carlsbad serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Carlsbad?
Wendy's in Carlsbad accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I order Wendy's food online or via app?
You can order online at https://order.wendys.com or use the Wendy's app available on the App Store for convenient ordering.
Is delivery available at the Wendy's in Carlsbad?
Delivery may be available. Use the Wendy's app or visit order.wendys.com and enter your address to check delivery availability near you.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is accessible via the Wendy's menu website, mobile app, and in-restaurant posters. Click the “Nutrition & Allergens” link under each menu item description online.
How can I contact Wendy's Carlsbad for questions or feedback?
You can provide feedback via their Contact page online or by calling (575) 887-8051 directly. For customer care, call 888-624-8140 or use the Wendy’s Customer Satisfaction Survey.
What other fast food restaurants are near Wendy's in Carlsbad?
Nearby fast food options include McDonald's and Domino's Pizza, offering additional choices for burgers and pizza near Wendy's.
What local attractions are near Wendy's that I might visit before or after dining?
Nearby attractions include Carlsbad New Mexico - Tourism and Destination Carlsbad, where you can explore local tours and community services before or after your meal.
Are there convenient services near Wendy's in Carlsbad for errands or repairs?
Yes, services nearby include UPS Access Point for shipping, Eddy County Emergency Services Office, and automotive parts stores like O'Reilly Auto Parts and Advance Auto Parts, useful for errands around your visit.