Subway

3.9
345 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Carlsbad Subway® Restaurant at 2009 W Pierce brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2009 W Pierce, Carlsbad, NM
88220, United States

Hours

Reviews

3.9
345 reviews
5 stars
156
4 stars
86
3 stars
51
2 stars
17
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.

Cleanliness

Many customers noted that the store is generally clean, but some reported issues with cleanliness and maintenance.

Food Quality

While some customers enjoyed the fresh ingredients and good sandwiches, others found the food lacking in flavor or poorly prepared.

Speed of Service

Service speed is inconsistent; some customers experienced quick service, while others faced long waits and delays.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, particularly regarding charges for drinks and small portions.
  • KS
    Kristie Strieby
    Sep 23, 2025
    1.0
    Just had the absolute worst experience at the Subway on pierce st. We went in and ordered 3 deals of the day. The person making the sandwiches stayed making footlongs to which I reminded him that we ordered 3 deals of the day. He apologized and corrected the issue. The person ringing up the order asked what we had ordered to which I said 3 deals of the day. She asked if we wanted anything else to which I had put a bag of chips and my husband had ordered the cookies and i said just whatever comes with the deals of the day. She rang us up for each item individually and didn't give us cups. When I asked for cups for that come with the deals of the day instead she argued with me and said that she had asked us multiple times what else we wanted and she said we didn't say anything. I told her yes, I had said whatever came with the deal of the day. She said no I didn't to which I said that I did say it two times. So instead of deal of the day pricing we were charged 31.00. It should have been 21 plus tax, she refused to give us our drinks. We went outside and called the number on the receipt. It, of course, just rang into the store. Whoever answered just kept saying sorry. We asked if we could come back in and at least get our drinks to which she said no I can't do that. We told her that we would be calling corporate and again she just apologized not did nothing. Very disrespectful and argumentative to customers and unwilling to make things right. Person that answered the phone was Jennifer and the one who rang us up with Lila...... very bad customer service. I hope corporate can straighten it out.
  • AF
    Anna Flores
    Jul 30, 2025
    5.0
    Love it here! They made my sandwich very quickly and are very friendly people. They should really get raises!
  • OR
    Olive Rollins
    Jul 30, 2025
    5.0
    Best subway in town. They all have great attitudes and really care about those sandwiches. The girl with the pink hair was really funny too.
  • JK
    James Kindopp
    Jul 30, 2025
    5.0
    Very nice employees
  • UM
    Uriah Macias
    Jul 21, 2025
    4.0
    Most of the time, they are really quick to get your order. Done and the food is usually always good. No complaints

Frequently Asked Questions About Subway

What types of services does Subway at 2009 W Pierce offer for picking up or receiving orders?

Subway at 2009 W Pierce offers in-store pickup, curbside pickup, and delivery services.

What are the operating hours of Subway in Carlsbad, NM?

Subway is open Monday to Friday from 7:00 AM to 10:00 PM, and Saturday to Sunday from 9:00 AM to 10:00 PM.