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McDonald's

3.3
(2218 reviews)
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Business Details

327 S Canal, Carlsbad, NM
88220, United States
(575) 725-5213
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
327 S Canal, Carlsbad, NM
88220, United States

Hours

Reviews

3.3
2,218 reviews
5 stars
676
4 stars
447
3 stars
431
2 stars
204
1 star
460

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, including cold, old, or improperly prepared items.

Drive-Thru Experience

Many customers expressed frustration with the drive-thru process, citing long wait times and the need to pull forward for orders.

Cleanliness Issues

Several reviews mentioned unsanitary conditions, including reports of sewage problems and dirty dining areas.
  • WL
    When Leeper
    Feb 3, 2026
    1.0
    I lived three minutes away from mcdonald's, and my food was cold.The fry everything and here I am again got another DoorDash food, completely cold reached out to the managers. Never did nothing about it going there. All the time looking in their face never even asked me anything. The place is just horrible, bad business. They never cook anything, right? Very sloppy, the women that work in the morning are very responsible. They actually do what they're supposed these people will give you your food cold. Get your kids sick. Be careful. I never eat at this place
  • KA
    Kenneth Anderson-Ham
    Feb 2, 2026
    2.0
    The last food I ate here was gross an old I couldn't eat it I haven't been back since
  • MK
    marcella knechtel
    Jan 26, 2026
    1.0
    Legs broke. I wanted fries, hubby wanted a burger so we ordered from here. Burger and drink were in the bag but no fries. At least one of us is happy! Tried calling the store multiple times, no answer. I paid a lot for this and I can't even get someone to answer the phone!
  • GM
    Grace Merryman
    Jan 16, 2026
    1.0
    Dirty, cold food, horrible tea.
  • EA
    Eric Avila
    Dec 25, 2025
    1.0
    They closed breakfast at 10:30 when it's at 11 smh
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Certified March 01, 2026Yext Knowledge Graph
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