Dairy Queen Grill & Chill

3.5
429 reviews
Get DirectionsCallWebsite

Business Details

800 W Broadway Ave, Bloomfield, NM
87413-5707, United States
(505) 632-8607
https://www.dairyqueen.com/
GoogleFacebookTwitter

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
800 W Broadway Ave, Bloomfield, NM
87413-5707, United States

Hours

Reviews

3.5
429 reviews
5 stars
181
4 stars
73
3 stars
54
2 stars
32
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items, incorrect orders, and overall decline in standards.

Cleanliness

Several reviews pointed out unsanitary conditions, including dirty tables and overflowing trash.

Staff Behavior

Many customers noted unprofessional behavior from young staff, including arguing, lack of training, and poor communication.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff behavior and operational inefficiencies.
  • KR
    Kevin Rothlisberger
    Jan 1, 2026
    1.0
    They're incapable of updating their menu is annoying. Terrible.
  • FD
    Frank Durham
    Nov 16, 2025
    1.0
    Me and my wife went in ordered our food waited 27 minutes fries were hot but burgers were ice cold cheese where almost frozen my family will never go back to Dairy Queen due to the employees who can't do their job! Bathrooms had no water but they had plungers by the toilets 😭this place should be shut down
  • RA
    Rudy Aragon
    Nov 3, 2025
    5.0
    Best chicken tenders, love the blizzards.
  • TR
    Teresa Rodriguez
    Oct 31, 2025
    5.0
    Parada rĂĄpido para agarrar un shake, sunday, etc etc. RĂĄpido, limpio y suficiente estacionamiento para camionetas con Rv o traila jalando.
  • MG
    Mychal Grant
    Aug 7, 2025
    1.0
    Came to order some food for my Mom and kids. I didn’t appreciate the looks and verbal usage while i was ordering from the cooks. Im sorry you are supposed to work at your job
. Right? Not complain about making orders and making your customer feel bad. Then to make it worse. Finally tracking down the owner. She had the nerve to say her worker was “Acting”. Im sorry i know when someone doesn’t wanna work. What makes them think i want them to make my food on top of that. You can keep your acting cooks to yourself with your bad service and bad management. Why show specials on TV if your cooks dont wanna make the food. Its just putting chicken and fries in a basket and pressing a button. Literally thats all.
Read more reviews on Google

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill in Bloomfield offer?

Dairy Queen Grill & Chill serves classic fast-food items including soft-serve ice cream, signature shakes, BlizzardÂź Treats, GrillburgersÂź, Chicken Strip Baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Bloomfield?

The restaurant is open Monday through Thursday and Sunday from 10:00 AM to 9:00 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM.