Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Bernalillo E. Hwy 550. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
4.1
263 reviews
5 stars
190
4 stars
9
3 stars
8
2 stars
11
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
There are numerous complaints about rude staff and poor customer service, with some customers feeling dismissed or treated poorly.
Order Accuracy
Many reviews mention issues with incorrect orders, missing items, and a lack of attention to detail in fulfilling requests.
Food Quality
While some customers enjoyed the wings, there are consistent reports of food being overcooked, cold, or lacking flavor.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some praising it while others noted areas needing attention.
Staff Friendliness
Despite service issues, several customers highlighted friendly and helpful staff members, particularly mentioning specific employees.
- PDPaul DominguezJan 1, 20261.0Come on I order 20 bucks of food and you won’t accept a $50 that’s crazy if you can’t trust your employees with more than a 20 get some employees you can trust so I will take my legal tender somewhere else
- SPSouthwest Railroad PhotographyNov 26, 20251.0Went to place a family order night before thanksgiving and the associate had an attitude from somewhere. Just simply asked for the size differences in the ranch cups and he just scoffed and rolled his eyes. Not the first time I’ve dealt with them being rude to customers.
- JHJosh HardieNov 15, 20253.0How does a “wing” place not have ABC to watch basic sports. Do better corporate. Shame.
- ALAmber LovatoNov 5, 20251.0I’m not sure if the standards have changed but as a former GM of Wingstop, I know it was very important that if anybody ever ordered plain wings with bone in or boneless the plain wings are always kept separate from everything else with sauce. The person ordering plane could have an allergy and sticking these wings in the same box can cause contamination. As someone who orders from Wingstop very regularly it’s really frustrating that every single time I leave I need to ask for a separate box to put my plain boneless. I feel if the standards are not going to be maintained then the online ordering platform should have a place where you can note these details. Can we please try and separate plane from everything else?
- CPCorina PerezOct 26, 20251.0October 26, 2025 I made an order online. They forgot part of my order I called them to let them know that I would like to be picking up my order that they left out. I get to the store. It is not ready for me like they said it would be leaving the rest ofmy food at home getting cold. No sorry when I come in or anything one of the girls hand me the order I walk out the door and she’s shouting stuff at me as I’m walking out the manager, which is a older woman with red hair is standing there just staring anytime I order at Wingstop when she is there it is the worst service ever!!! I’m very disappointed with the customer service especially when that woman is working!!!!! She acts as if I’m the problem when I’m the one who had to drive back because they are incompetent and can’t to their job .
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Bernalillo E. Hwy 550?
Wingstop Bernalillo E. Hwy 550 is open daily from 10:00 AM to 12:00 AM (midnight).
Does Wingstop Bernalillo offer delivery and pickup services?
Yes, Wingstop Bernalillo offers delivery, same-day delivery, in-store pickup, and no-contact delivery services.
Can I order from Wingstop Bernalillo online?
Yes, you can order online for carryout or delivery through their website or app.
What types of wings and flavors are available at Wingstop Bernalillo?
Wingstop Bernalillo offers classic and boneless wings, plus tenders, with over 11 iconic flavors including Lemon Pepper and Original Hot.
Is there a drive-through available at Wingstop Bernalillo?
No, Wingstop Bernalillo does not have drive-through service; it is closed for all days.
What payment options are accepted at Wingstop Bernalillo?
Wingstop Bernalillo accepts American Express, Discover, MasterCard, and Visa.
Where is Wingstop Bernalillo located?
Wingstop Bernalillo is located at 180 E US-550, Bernalillo, NM 87004, United States.
What nearby places can I visit around Wingstop Bernalillo?
Nearby places include Style America (a barber and hair salon), Lupe's Antojitos Mexican Food, Starbucks coffee shop, and Applebee's Grill + Bar for a variety of dining experiences.
Are there any fitness or wellness centers near Wingstop Bernalillo?
Yes, Curves gym and ApexNetwork Physical Therapy are nearby for fitness and health services.
Can I combine a visit to Wingstop Bernalillo with other errands nearby?
Absolutely. You can visit financial services like Check 'n Go and Liberty Tax, get a haircut at 1st Stop Barber Shop and Salon, or do some shopping at Dollar General nearby.