Subway

3.7
259 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Bernalillo Subway® Restaurant at 248 Hwy 44 West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
248 Hwy 44 West, Bernalillo, NM
87004, United States

Hours

Reviews

3.7
259 reviews
5 stars
117
4 stars
55
3 stars
27
2 stars
16
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some employees are praised for being friendly and efficient, others are criticized for rudeness and poor management.

Cleanliness

The cleanliness of the restaurant is inconsistent, with some customers noting that it is clean while others report dirty tables and unsanitary conditions.

Food Quality

Food quality varies significantly; some customers enjoy fresh and tasty sandwiches, while others complain about stale bread and poorly made items.

Management Issues

There are multiple complaints regarding management behavior and staffing levels, leading to long wait times and negative customer experiences.

Operational Problems

Customers frequently report issues with the store being closed during business hours, lack of stock on essential items, and poor handling of online orders.
  • LM
    Latania Marr
    3 days ago
    5.0
    The service is great and all the employees are efficient . This subway is always clean.
  • KD
    kevin duenas
    Sep 1, 2025
    2.0
    I had a very disappointing experience at this Subway location. I asked if I could purchase just a small side of turkey for my dog. Instead of accommodating such a simple, reasonable request, the employee insisted the only way was to charge me for an entire sandwich, which made no sense. What made the situation even more frustrating was the inconsistency — moments later, the same employee handed out free cookies to another customer without hesitation. To make matters worse, after I left the counter, the employee spoke to the next guests in line, telling them I had been rude. What they didn’t realize was that those guests were actually part of my party, so the behavior was unprofessional and unnecessarily disrespectful. Policies are one thing, but the way this situation was handled lacked basic customer service, fairness, and courtesy. This experience left a very negative impression, and I hope management addresses how situations like this are handled in the future.
  • JP
    Jhoana Perez
    Aug 21, 2025
    5.0
    Great service, the mail. Guy there is really helpful and funny.
  • BD
    Blake Decker
    Jul 22, 2025
    5.0
    Dominic helped me out and was fantastic! Greeted me as I walked thru the door and had a great conversation. Will definitely be stopping back by .

Frequently Asked Questions About Subway

What are the operating hours for Subway at 248 Hwy 44 West, Bernalillo?

Subway is open daily from 9:00 AM to 10:00 PM.

What meal services does Subway offer?

Subway serves breakfast, lunch, and dinner.