Subway

3.7
261 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Bernalillo Subway® Restaurant at 248 Hwy 44 West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
248 Hwy 44 West, Bernalillo, NM
87004, United States

Hours

Reviews

3.7
261 reviews
5 stars
119
4 stars
55
3 stars
27
2 stars
16
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their excellent service.

Cleanliness

Several reviews noted that the restaurant was clean, although some mentioned issues with unsanitary conditions and dirty tables.

Management Issues

There were multiple complaints about rude management and poor handling of customer service situations, leading to negative experiences.

Food Quality

While some customers enjoyed the food, there were consistent complaints about stale bread, undercooked items, and missing ingredients.

Operational Problems

Customers reported issues with the store being closed during business hours, long wait times, and inconsistent service.
  • LA
    Lisa Apodaca
    6 days ago
    5.0
    Dominic was extremely helpful and professional has great customer service will be returning.
  • LM
    Latania Marr
    Nov 21, 2025
    5.0
    The service is great and all the employees are efficient . This subway is always clean.
  • KD
    kevin duenas
    Sep 1, 2025
    2.0
    I had a very disappointing experience at this Subway location. I asked if I could purchase just a small side of turkey for my dog. Instead of accommodating such a simple, reasonable request, the employee insisted the only way was to charge me for an entire sandwich, which made no sense. What made the situation even more frustrating was the inconsistency — moments later, the same employee handed out free cookies to another customer without hesitation. To make matters worse, after I left the counter, the employee spoke to the next guests in line, telling them I had been rude. What they didn’t realize was that those guests were actually part of my party, so the behavior was unprofessional and unnecessarily disrespectful. Policies are one thing, but the way this situation was handled lacked basic customer service, fairness, and courtesy. This experience left a very negative impression, and I hope management addresses how situations like this are handled in the future.
  • JP
    Jhoana Perez
    Aug 21, 2025
    5.0
    Great service, the mail. Guy there is really helpful and funny.
  • BD
    Blake Decker
    Jul 22, 2025
    5.0
    Dominic helped me out and was fantastic! Greeted me as I walked thru the door and had a great conversation. Will definitely be stopping back by .

Frequently Asked Questions About Subway

What are the operating hours for Subway at 248 Hwy 44 West, Bernalillo?

Subway is open daily from 9:00 AM to 10:00 PM.

What meal services does Subway offer?

Subway serves breakfast, lunch, and dinner.