Sonic Drive-In

3.5
1570 reviews
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Business Details

413 W Highway 44, Bernalillo, NM
87004, United States
(505) 867-5344
http://www.sonicdrivein.com/locations/us/nm/bernalillo/413-w-highway-44/store-1687
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Bernalillo, NM. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 413 W Highway 44 for the ultimate SONIC experience!

Location

Sonic Drive-In
413 W Highway 44, Bernalillo, NM
87004, United States

Hours

Reviews

3.5
1,570 reviews
5 stars
576
4 stars
345
3 stars
262
2 stars
119
1 star
268

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unresponsive staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed specific items like burgers and drinks, many noted that food quality was inconsistent, with complaints about cold or poorly prepared items.

Staff Attitude

Several reviews highlighted rude or unprofessional behavior from staff, particularly management, which negatively impacted the customer experience.

Operational Problems

Customers frequently mentioned broken ordering systems, understaffing, and poor management, contributing to a chaotic service environment.
  • SE
    Suzanne Elizabeth
    Dec 30, 2025
    1.0
    Slow!!! I have yet to go to this and get it is less than 15 minutes. To make things worse, the food was cold when I received it and there wasn’t even an apology for the wait. It is readily apparent that they are woefully understaffed.
  • KC
    Kelli Cook
    Dec 7, 2025
    1.0
    Just waited in a stall for 15 minutes and no one took our order. Don't really know why but okay cool 😎
  • RC
    Richard C
    Nov 22, 2025
    5.0
    We come here periodically and the food is generally pretty good and the service/drive thru wait time is also pretty good.
  • AA
    AvrLao Ab
    Nov 5, 2025
    4.0
    They didn't deliver one order completely, but everything else was excellent.
  • SK
    Shawna Kionka
    Oct 27, 2025
    1.0
    Waited 20 minutes. Didn't actually get to order anything.
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