Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,336 reviews
5 stars
505
4 stars
288
3 stars
239
2 stars
90
1 star
214
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Food Quality
Mixed reviews on food quality; some customers enjoyed hot and fresh meals, while others received stale or incorrect items.
Customer Service
Staff behavior varied widely, with some customers praising friendly service while others reported rudeness and lack of attention.
Management Problems
Many reviews pointed to poor management practices, including unsanitary conditions and inadequate staff training.
Order Accuracy
A significant number of customers experienced issues with order accuracy, often receiving the wrong items or missing components.
- LLLizJan 1, 20261.0Good luck getting your correct order here. Terrible customer service like usual also.
- LMLuke maiDec 22, 20251.0NOT 24 HOURS and also everytime I go there they always forget something!
- LSLaura SDec 16, 20255.0This staff was patient caring and attentive.
- ELEric LeBlancDec 7, 20251.0I ordered a grinch meal they tried to give me chicken strips then couldn't figure out how much to charge me...again. I finally received my grinch meal and I have no sauce for my nuggets. Who orders nuggets with no sauce! Where is the training, awareness, or commen sense! Never going there again!!!
- JMJonathon MadridNov 22, 20251.0Slowest service I have ever seen. I sat in line for literally 30min trying to just pick up my mobile order on my lunch break and sat there so long I had to leave without my food so I could get back to work in time. This McDonald's sucks.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Bernalillo, NM?
McDonald's in Bernalillo is open 24 hours every day, with all-day drive-thru service available.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday through Thursday from 5:30 AM to 10:30 PM, Friday and Saturday until 11:00 PM, and Sunday from 6:00 AM to 10:30 PM.
What services does McDonald's Bernalillo offer for pickup and delivery?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I order McDonald's food online for this location?
You can place orders online through McDonald's delivery site at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on Apple and Android app stores.
What payment options are accepted at McDonald's Bernalillo?
The payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's Bernalillo offer a drive-thru service?
Yes, this McDonald's location offers a 24-hour drive-thru service every day.
Are there any nearby medical or dental services close to McDonald's Bernalillo?
Yes, Rio Dental & Orthodontics and Ultimed Urgent Medical Care are nearby, which might be convenient for appointments before or after your meal.
What banking options are available near McDonald's Bernalillo?
There are several banks and credit unions nearby, including Del Norte Credit Union, PNC, BBVA, Century Bank, State Employees Credit Union, First Convenience Bank, and New Mexico Bank and Trust.
Are there nearby retail or shopping locations to visit along with McDonald's?
Yes, nearby retail options include Famous Footwear, Verizon, Walmart Grocery Pickup and Delivery, and Walmart Photo Center.
Does McDonald's in Bernalillo offer any rewards or loyalty programs?
Yes, you can earn points for free food through MyMcDonald's Rewards.