McDonald's

3.7
2434 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
248 E Hwy 44, Bernalillo, NM
87004, United States

Hours

Reviews

3.7
2,434 reviews
5 stars
950
4 stars
552
3 stars
455
2 stars
181
1 star
296

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff, particularly at the drive-thru.

Food Quality

While some customers enjoyed the food, others noted inconsistencies in taste and freshness, with complaints about overly salty items and food safety concerns.

Cleanliness

Mixed reviews on cleanliness; some praised the cleanliness of the restaurant and restrooms, while others reported dirty conditions.

Staff Performance

Staff performance varied, with some customers highlighting friendly and efficient service, while others experienced dismissive or rude behavior.

Operational Hours

Many customers were frustrated by incorrect information regarding the restaurant's hours, particularly the claim of being open 24 hours.
  • DD
    Dan Dotey
    Oct 11, 2025
    1.0
    Staff spoke jo English and always gets orders wrong
  • AA
    Anto Anz
    Oct 6, 2025
    5.0
    Excelente servicio
  • SB
    Sarah Bacque
    Oct 5, 2025
    1.0
    Although the food tasted good shortly after my son and I both got really bad stomach aches please make sure your employees are washing their hands and not cross-contaminating foods
  • ER
    Elias Ralston
    Sep 26, 2025
    4.0
    The food can be really delicious or not so great kind of depending on what you get. If you get something like a sausage egg and cheese English muffin it can be pretty delicious but in my opinion things like the fries and hash browns and onion rings are much too salty and the burgers just taste so highly processed it's worth it to go somewhere and pay double for a much better quality burger. Tortillas on breakfast tacos or breakfast burritos taste like cardboard. Dad gets the Filet-O-Fish and claims it's for the protein but it is breaded fish and it is wrapped in a bun LOL
  • SH
    Stella H
    Sep 20, 2025
    2.0
    As a former McDonald's employee at a VERY BUSY LOCATION (in Maryland near DC) and as a long-time customer throughout the years here, this was the WORST service I have ever seen at your location! We have frequented this location, over the last 20+ years. Today was BAD! Two car lanes, they waited on at least 5 vehicles at the main lane while we were waiting at the other lane. Finally, we got into the line for PAY and PICKUP! The order was correct! However, by then our food was almost cold! I should have listened to my brother, who recently said that McDonalds Restaurants have been really bad recently! It is so wrong to delay taking orders and to be able to pick up for that long, etc., no matter how much or how little you spend. Not a good way to do business! This being our date-night take out we had hoped for better. We are so unhappy that this happened! All customers matter and deserve good service with warm, good food!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 248 E Hwy 44, Bernalillo?

McDonald's in Bernalillo is open 24 hours every day.

Does McDonald's offer drive-thru service and what are its hours?

Yes, McDonald's offers drive-thru service 24/7 at this location.