McDonald's

3.7
2435 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
248 E Hwy 44, Bernalillo, NM
87004, United States

Hours

Reviews

3.7
2,435 reviews
5 stars
952
4 stars
550
3 stars
455
2 stars
181
1 star
297

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff behavior; some customers reported rude service while others praised friendly and helpful staff.

Food Quality

Food quality is inconsistent; some customers enjoyed their meals while others reported issues like cold food and contamination.

Cleanliness

Concerns about cleanliness, particularly in restrooms and dining areas, with some customers noting dirty conditions.

Order Accuracy

Frequent complaints about incorrect orders and long wait times, especially in the drive-thru.

Operational Hours

Confusion regarding operating hours, with multiple customers frustrated that the location was not open 24 hours as advertised.
  • EU
    Esther Urrutia
    Dec 21, 2025
    1.0
    Today, December 21st, at approximately 2:30 or 3:00 pm, I had a very bad experience trying to place an order at the drive-thru of that McDonald's. The person taking my order over the speaker was arrogant and had a very rude tone. When I got to the window, it turned out to be the manager of the place, and when I tried to talk to her, she wouldn't listen to me. I simply didn't want to waste my time with immature girls who get promoted for who knows what reason, because she is absolutely not qualified to be a manager giving to people a terrible customer service.
  • MU
    M U
    Dec 7, 2025
    1.0
    This use to be one of my Favorite McDonald's but sadly the staff has let it go down the drain. Besides the lobby always being a mess, there are transients that constantly ask for money and are sleeping inside. I definitely don't feel safe taking my family to eat there
  • DD
    Dan Dotey
    Oct 11, 2025
    1.0
    Staff spoke jo English and always gets orders wrong
  • AA
    Anto Anz
    Oct 6, 2025
    5.0
    Excelente servicio
  • SB
    Sarah Bacque
    Oct 5, 2025
    1.0
    Although the food tasted good shortly after my son and I both got really bad stomach aches please make sure your employees are washing their hands and not cross-contaminating foods

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 248 E Hwy 44, Bernalillo?

McDonald's in Bernalillo is open 24 hours every day.

Does McDonald's offer drive-thru service and what are its hours?

Yes, McDonald's offers drive-thru service 24/7 at this location.