Subway

Reviews

• DO

  Desiree Otero

  6 days ago
  1.0
  The workers are moving like slow motion and stopping to talk about literally nothing. One of them keeps saying, "they can wait" to the other worker. Where everyone in line can hear them. One sandwich, easy sandwich/no extras, is taking over 20 minutes.
• AL

  Arlene Luna Luna

  Jan 19, 2026
  1.0
  People working there are very rude.
• WF

  Wanda Farnsley

  Jan 13, 2026
  1.0
  I went it to subway in belen and was told they were closed at 8:30 at night and you sight said close at 9:00 pm
• AP

  Alondra Pacheco

  Dec 16, 2025
  1.0
  Employees act like they’ve never had human interaction before. We ordered 2 sandwiches online at 6pm, was told it’ll be ready by 6:35pm. We get there and tell them our order name (twice), sat at the window at 40 minutes, no one came to check on us. Finally the window opens, not a “hello” “sorry for the wait” or “what’s the name on the order?” To confirm. This lady says nothing and shoves a bag in my face, and closes the window without saying anything. We had to honk the horn to get her attention because she gave us the WRONG ORDER. Says “oh we thought you said Patty” then hands us our sandwiches that have been sitting on the counter for 40 minutes! Horrible communication skills and customer service, wasted our time all because they don’t know how to check in on their customers.
• OM

  optima mkx

  Dec 12, 2025
  1.0
  Went last night. Lady tells me at order screen to pull to the window. I do. And then proceed to sit there for approx 15-20 minutes until they remembered I was at the window. Rude older lady tells me “we were busy.” Ya taking everyone else’s order. I literally watched 7 people who showed up after me get service before me. Then they had a younger female employee who just looked at me and laughed. What kind of customer service is this? Belen is a small community. Management should rethink customer service training

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