Subway

3.6
452 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Belen Subway® Restaurant at 459 N Main Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
459 N Main Street, Belen, NM
87002, United States

Hours

Reviews

3.6
452 reviews
5 stars
187
4 stars
92
3 stars
61
2 stars
21
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers expressed concerns about the cleanliness of the restaurant, with reports of unsanitary conditions and poorly maintained surfaces.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others noted issues with portion sizes and freshness.

Staff Training

There were complaints about the lack of proper training for staff, leading to inconsistent service and order accuracy.
  • AP
    Alondra Pacheco
    Dec 16, 2025
    1.0
    Employees act like they’ve never had human interaction before. We ordered 2 sandwiches online at 6pm, was told it’ll be ready by 6:35pm. We get there and tell them our order name (twice), sat at the window at 40 minutes, no one came to check on us. Finally the window opens, not a “hello” “sorry for the wait” or “what’s the name on the order?” To confirm. This lady says nothing and shoves a bag in my face, and closes the window without saying anything. We had to honk the horn to get her attention because she gave us the WRONG ORDER. Says “oh we thought you said Patty” then hands us our sandwiches that have been sitting on the counter for 40 minutes! Horrible communication skills and customer service, wasted our time all because they don’t know how to check in on their customers.
  • OM
    optima mkx
    Dec 12, 2025
    1.0
    Went last night. Lady tells me at order screen to pull to the window. I do. And then proceed to sit there for approx 15-20 minutes until they remembered I was at the window. Rude older lady tells me “we were busy.” Ya taking everyone else’s order. I literally watched 7 people who showed up after me get service before me. Then they had a younger female employee who just looked at me and laughed. What kind of customer service is this? Belen is a small community. Management should rethink customer service training
  • PL
    PAT IN HAT Logan
    Nov 25, 2025
    4.0
    Different atmosphere all together and for the better i really enjoyed coming here again good set of employees....good looking food 11/25/25 6:22pm
  • LR
    Leslie R
    Nov 11, 2025
    5.0
    They are so fast and accurate
  • TG
    Tony Garcia
    Oct 24, 2025
    5.0
    Great service. Delicious food

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Belen?

The Subway restaurant is located at 459 N Main Street, Valencia, Belen, NM 87002, USA.

What are the operating hours of Subway at 459 N Main Street?

Subway is open every day from 8:00 AM to 9:00 PM.