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Sonic Drive-In

3.4
(1430 reviews)
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Business Details

713 N. Main Street, Belen, NM
87002, United States
(505) 864-0110
http://www.sonicdrivein.com/locations/us/nm/belen/713-n--main-street/store-1617
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Belen, NM. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 713 N. Main Street for the ultimate SONIC experience!

Location

Sonic Drive-In
713 N. Main Street, Belen, NM
87002, United States

Hours

Reviews

3.4
1,430 reviews
5 stars
500
4 stars
309
3 stars
209
2 stars
117
1 star
295

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude and unhelpful, leading to a negative dining experience.

Food Quality

Many customers reported issues with food quality, including cold or improperly prepared items, and complaints about hygiene.

Wait Times

Customers frequently mentioned long wait times for orders, both in the drive-thru and at stalls, contributing to frustration.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and lack of accountability for staff behavior.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting friendly staff and good food on occasion.
  • JP
    John Perez
    2 days ago
    2.0
    People on speaker could not understand the order... Andi repeated it several times.. and the order was wrong! Service was slow!
  • LR
    Luis Rodriguez
    Feb 15, 2026
    1.0
    The food was so gross 🤢 don’t ever go to that place we got burgers and union rings Made us sick so bad I can’t believe it the worst place in Belen to eat at there supposed to be certified with food when hired and everything was so gross me and my wife couldn’t eat even a couple bites out of our burgers or union ring I wouldn’t even give it no stars it the worst I wish I could get my money back
  • RM
    ray martin
    Jan 29, 2026
    1.0
    Good food and drinks but damn 45 min waiting on a burger and drink. Sonic has really gone to shit
  • SS
    Spidey
    Jan 27, 2026
    1.0
    Garbage food and garbage service. Management should train their employees better.
  • DM
    Diane Mitchell
    Jan 5, 2026
    1.0
    Absolutely disgusting. I found a hair in my food and when I went to return it they refused to refund it because I didn’t have a receipt on me that they never even handed me. They also refused to remake it because I had eaten half before I found the hair in the center. They accused me of lying. So disgusting and unhygienic
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