McDonald's

3.2
1754 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
503 N Main, Belen, NM
87002, United States

Hours

Reviews

3.2
1,754 reviews
5 stars
534
4 stars
315
3 stars
347
2 stars
169
1 star
389

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude staff and poor management, leading to a negative customer experience.

Cleanliness

Customers frequently reported unsanitary conditions, including dirty floors and an infestation of flies.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, particularly during busy hours.

Slow Service

The drive-thru and in-store service were often criticized for being slow, with long wait times reported.

Food Quality

While some customers enjoyed the food, others reported issues with stale or poorly prepared items.
  • GW
    George Washington
    6 days ago
    1.0
    I purchased a hot chocolate, what I got was hot water with a small chocolate flavor in it. I tried to take it back, but there was so slow.I had to believe to get to Walmart that closed before.I could get there. Had to spend the night at Walmart all night.\nIn my car with no heater and no hot chocolate
  • LR
    Leslie R
    Nov 11, 2025
    4.0
    I would always recommend going inside to pick up your order. Drive thru is always packed
  • AJ
    A Ganadonegro J
    Nov 6, 2025
    1.0
    Service was really bad... They lied to me about my food...
  • JS
    Joe Saiz
    Nov 1, 2025
    3.0
    Wait times are usually much longer than a day food place should be. Evenings and later at nights are usually very understaffed.
  • TM
    Tony Mendoza
    Oct 22, 2025
    1.0
    Dear Larry and Perleane I love Mcdonalds and worked for you in the 80s. I tried getting lunch today walk in and never received counter service and tried the kiosk. I placed my order then nobody to take my payment. Short older Hispanic lady was wearing a manager shirt she was too busy showing the whole kitchen staff social media on her phone.. I'll try Los Lunas I'm not giving up on McDonald's only Belen McDonald's

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Belen, NM?

The McDonald's at 503 N Main, Belen, NM is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it operates 24 hours.

Does the McDonald's in Belen offer drive-thru service?

Yes, this McDonald's location has a drive-thru open from 5:00 AM to midnight Monday through Thursday, from midnight to 11:59 PM on Friday and Saturday, and from 4:00 AM to midnight on Sunday.