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McDonald's

3.2
(1786 reviews)

Business Details

503 N Main, Belen, NM
87002, United States
(505) 864-3121
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
503 N Main, Belen, NM
87002, United States

Hours

Reviews

3.2
1,786 reviews
5 stars
537
4 stars
319
3 stars
353
2 stars
171
1 star
406

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders and missing items.

Service Speed

Many reviews highlighted long wait times, especially during late-night hours.

Customer Service

Numerous complaints about rude staff and poor management practices were noted.

Cleanliness

The restaurant was often described as dirty, with reports of flies and unclean dining areas.

Food Quality

Several customers mentioned receiving cold or stale food, impacting their overall experience.
  • TS
    Tomas Sloan
    3 days ago
    3.0
    I have been going to this McDonald’s everyday for the past 6 months to get coffee before work. Within the past 2 months the crew has changed. I went this morning sat at the outside drive thru for more than a few minutes without service. I decide to drive up to the window. The young lady at the window told me the reason I didn’t get service is because she is on the inside drive thru. There is no sign or anything stating that the outside drive thru isn’t in service. This is not the first instance of terrible service. There are a couple of the crew that are on point. The others are mediocre at best. I would avoid this McDonald’s in the morning. I cannot attest to any other time.
  • MJ
    Mike Jackson
    4 days ago
    1.0
    Dear Owner, your resturant is desperately and chronically understaffed. Never more than 15 workers, Managers working the line, the register and the drive thru. I understand you are not supposed to keep employees long but Pay more and you will get more. Your management is good, great even. But they will burnout eventually... unless that is what you want.
  • NP
    Natalie Perez
    Feb 10, 2026
    1.0
    went to get a simple hot n spicy with no lettuce with barbecue and a small coke with it drive thru lady was being rude i paid 60 cents for barbecue and they didnt give me any and out lettuce when it clearly said no lettuce
  • CC
    CandiFreeze
    Feb 7, 2026
    1.0
    I apologize. I have to make this comment, but it’s absolutely frustrating and quite annoying when you’re starving and you just need something quick to eat and you stop by to get you and your family something to eat and the first time you get gypped out of 50 bucks from your change and you try again the next day and you at 10:30 at night again starving just wanna get home and your whole order gets messed up and all you get is two things out of your order, but you’re so tired you forget so you have to drive all the way back once you get home and you realize that your order is not even in the bag please McDonald’s Night Shift take the time to double check the order just like you’re working hard to make your ends me so are other people that are going through that drive-through please do not dip them out of the experience nor the money
  • ML
    merrisha livingston
    Jan 25, 2026
    2.0
    Working a 8 hour shift, I was hungry at 11pm on a Saturday. Some of my coworkers told me they are open. I went, I order a 6a meal and paid at the 1st window. waited about 15mins or so in line. I pulled up to the 2nd window and saw my food waiting there already. The chicken was slightly warm. The fries have been sitting there for a while and were barely even warm. I used to be a cook so I know when fries have been sitting for a while. For waiting in line for like 15mins they could have put down some new fries, it takes like 4mins or so to make. I ended up tossing my fries which still had more than half. Went to a gas station to warm the chicken wraps and get chips. Honestly, I don't think I'll order from this location again.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Belen, NM?

The McDonald's at 503 N Main, Belen, NM is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it operates 24 hours.

Does the McDonald's in Belen offer drive-thru service?

Yes, this McDonald's location has a drive-thru open from 5:00 AM to midnight Monday through Thursday, from midnight to 11:59 PM on Friday and Saturday, and from 4:00 AM to midnight on Sunday.

Brand Certified Facts from McDonald's

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Certified February 22, 2026Yext Knowledge Graph
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