Food Quality
Many customers reported issues with food quality, including stale fries, incorrect orders, and food that was cold or poorly prepared.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of accountability.
Availability Issues
Frequent complaints about being out of menu items, particularly roast beef, and inconsistent service during shift changes.
Cleanliness and Hygiene
Concerns were raised about cleanliness and hygiene practices among staff, with some customers noting unsanitary conditions.
Operational Hours
Despite being advertised as 24 hours, many customers experienced issues with the drive-thru being closed or unresponsive during late hours.