McDonald's

3.5
1380 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
210 South First Street, Artesia, NM
88210, United States

Hours

Reviews

3.5
1,380 reviews
5 stars
487
4 stars
299
3 stars
257
2 stars
105
1 star
232

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Many reviews highlighted unsanitary conditions, with dirty tables, floors, and bathrooms being a common complaint.

Food Quality

Customers frequently mentioned issues with food quality, including cold or stale items, incorrect orders, and missing ingredients.

Management Concerns

Several reviews pointed to poor management practices, including lack of accountability and inadequate staff training.

Mixed Experiences

While some customers had positive experiences with friendly service and good food, these were overshadowed by the overall negative feedback.
  • LH
    Luis Hernandez
    6 days ago
    1.0
    Got a couple things to go and when I got home there was a fly in my sweet tea
  • AB
    Arthur Bustamantes
    Oct 28, 2025
    1.0
    I go to this mc Donald's for lunch and some dinners and every time I go in there . they're no customer in the store but there workers are in the back they see the customer but they don't help you and when you get there attention they get upset I talked to the manager and he reaction is the same the good thing there's two mc Donald's in this town
  • KM
    KeriSu McDaniel
    Oct 28, 2025
    1.0
    Fries (is a thr food we got)were not good. Coke and tea tasted like grease. I had ordered extra ice and had to remind her when I got my drink and she still barely gave me any. And 2 drinks amd 2 fries was almost $13!!!!
  • BS
    Brooks Sun
    Oct 15, 2025
    5.0
    The food and service here was so good.The woman who helped us with our order was very kind.
  • AV
    Athena Valdez
    Oct 7, 2025
    1.0
    Extremely dirty and very unsanitary. I hate to post negativity especially being local however this is beyond acceptable. Toilets are backing up and the smell is horrible. Floors and all tables except for 2 were dirty. Nobody in the building seemed to care and just worried about getting orders out. I can’t even imagine what the kitchen looks like as the dinning and bathroom public areas are super bad. This place needs some TLC

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Artesia, NM?

McDonald's in Artesia, NM is open daily from 5:00 AM to 11:00 PM.

What are the drive-through hours at this McDonald's location?

The drive-through is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday to Saturday from 5:00 AM to midnight.