Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
This location has the fastest drive thru service and friendliest employees!
DC
Danielle Coriz
Mar 29, 2026
1.0
These young kids are rude and lazy.
RO
RC Ortiz
Mar 25, 2026
1.0
Avoid this place unless you like to get yelled at and belittled.
My special needs sister has a very restrictive diet. When she requests a treat, I take joy in making it happen.
The “service” ht was beyond rude, and sadly disappointment for someone who was looking forward to getting her Shamrock shake before they’re gone.
At first, I was happy that a team member confirmed Shamrock shakes are still on the menu atm.
However at the window, I got handed an unfamiliar cardboard cup with a spoon.
It was a Vanilla oreo Mcflurry.
Clearly a mistake on both flavor, and the type of dessert. I tried to verify the ordered shake, but She said “No, this is a McFlurry,” without any regard to my clear confusion.
I let her know that I ordered a Shamrock shake. She looked at me with annoyance, checked her screen, then replied in a short manner “Well, you PAID for a McFlurry,” as if this sufficed.
I asked if I could get what I had actually asked for. I got a stare of annoyance, as if I was making a special request.
She reluctantly sighed an “I will have to ask my manager.” At this point, I felt uncomfortable.
Not sure why a manager’s approval was required for a customer to receive what they ordered.
As she talked to the manager, Her constant head-shaking and exaggerated hand gestures signaled that she viewed my request as unreasonable.
Once I could hear her blaming the mistake on me (acting as if I had misspoken during ordering) I interjected that I did indeed order a shake- she turned around and actually shouted at me “I AM TELLING THEM WHAT HAPPENED!”
I sat there shocked, hoping the manager would intervene after witnessing an employee yelling at a guest.
Unfortunately, the employee turned back to us, and said “All we can do is give you a mini.”
...but of what even? It wasn't clear if I would even get a shake, and not a shamrock McFlurry, if I did accept that meager offer. Why not the size I paid for?
Disdainful offering of a mini size gave the vibe that they thought I was grifting a freebie, or like I was asking for a favor.
At this point I asked for my money back.
I didnt even want food handled by such angry staff, for obvious reasons. I do not say that lightly- that is truly the degree of disdain the employee was treating us with.
I can only assume that the manager condoned this employee’s conduct and attitude. The manager’s lack of intervention reaffirmed that they too felt that we were not deserving of what we ordered.
The worker returned to the window with cash (I had paid with a card, they made no effort to ask how I’d like the refund).
I was SHOCKED when she silently pointed at the McFlurry I was holding at the window frame and made a beckoning motion with her finger to give it to her.
Much like the way youd tell a dog to drop a sandwich stolen from a counter.
It was demeaning to not even deserve words after an absolute refusal to provide what I ordered.
Not one word, no apology, nothing. She just took the McFlurry from me and held out my $5.27.
I asked the worker what her name was, since she had no name tag on, knowing that this should not happen to another customer. She begrudgingly muttered an unclear name. Not sure why she was above wearing a uniform and being kind.
I’m not even sure why I was charged that much for a regular sized McFlurry (price online differs great) but I was so flustered all I could do was drive away disappointed, knowing my sister would be sad that she would not be having a Shamrock shake tonight.
I have never been treated so poorly by a team who could not be bothered to do their job, or even be kind in a place that’s supposed to be happy.
This employee demonstrated a lack of the fundamental skills required for a public facing position. The poor communication and unnecessarily confrontational behavior observed suggest deficiencies in training and inadequate managerial oversight.
It is my belief that remedial training, or reassignment to a non–customer facing role, would be necessary before these two team members could be considered suitable for their current positions.
LM
Luis Monroy
Mar 15, 2026
5.0
One of the cleanest McDonald's I've been in in the long time.
JD
JustALittleFlower Don'tMindMe
Mar 10, 2026
5.0
The crew was very fast, everything came out perfect. It wasn't terribly busy inside but the drive thru had quiet a line.
What are the regular opening hours for McDonald's at 6200 Holly Avenue, Albuquerque?
The restaurant is open from 4:30 AM to 8:00 PM every day of the week.
Does this McDonald's location offer drive-through service?
Yes, drive-through is available daily from 4:30 AM to 8:00 PM.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:30 PM on most days, and until 12:30 AM on Fridays and Saturdays.
What ordering options are available at this McDonald's?
You can order via the McDonald's app, online delivery, and utilize curbside pickup with same-day and no-contact delivery options.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
At 6200 Holly Avenue, Albuquerque, NM 87113, USA.
Are there any other fast food restaurants near this McDonald's?
Yes, nearby fast food options include another McDonald's, Jersey Mike’s Subs, Subway, Papa John’s Pizza, Chick-fil-A, and Blaze Pizza, which could be alternatives or complementary stops.
What nearby coffee shops can customers visit before or after dining at McDonald's?
Starbucks is nearby, offering a variety of coffee and smoothie options for customers who want a drink along with or after their meal.
Are there any nearby services where I can get car washing or beauty treatments?
Yes, Mister Car Wash offers car washing and detailing services nearby, and you can also visit Waxing The City Northeast Heights or Rococo Hair Co. Albuquerque for beauty and salon treatments near McDonald's.
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