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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Absolutely unacceptable experience. I waited over 15 minutes in the drive-thru just to reach the window, only to be told then that it would be another 10–15 minutes for a single pie.
If you know an item isn’t available or will take that long, customers should be told before they sit trapped in a drive-thru line wasting their time. Instead, I was forced to leave without my order and without a refund because I couldn’t wait another 15 minutes.
This is a complete failure of basic customer service and communication. Long waits happen, but poor communication and holding customers hostage in a drive-thru is unacceptable. I won’t be returning to this location.
JC
Jelver Castillo
Jan 21, 2026
5.0
Excelente
DM
Dominick Martinez
Jan 16, 2026
1.0
I just came in and ordered 2 five dollars bags and a hot and spicy extra they don’t put the nuggets or the
Double I have to start work at 7 so oh well I guess but dam just wanted my lunch for the night shift
CV
Clarissa Vasquez
Jan 4, 2026
1.0
Came to this location and we ordered inside. On kiosk. The theyre was a line of cars outside. So we dinned inside every single employee were joking around like lil kids had music full blast employees were singing very loud instead of working and getting ordered correct and out . They were ignoring customers inside. They waited and waited and finally walked out jo happy at all. We waited about 20 minutes for order and they got my husband order wrong. So had to return it. And had to wait another 12 minutes by the time his order came out everything was cold.. it was very loud music was ridiculous they need a manager who is serious about the work. Lucky I wasn't running it I be looking for new employees immediately. These employees are rude and talking bad about customers of different races. All I can say is the crew walks all over the manager on duty very sad to see this they lost a good amount of paying customers I will not eat at this location ever again. The customers that stayed were not happy at all. They were waiting and waiting for some kind of service. VERY UNPROFESSIONAL AND SLOPPY SERVICE.
LO
Letty Ortiz
Jan 3, 2026
1.0
El pasado 23 de diciembre alas 9:38pm
Fuimos a comprar unas papitas sodas y un cono de nieve ya casi se lo terminaba mi hija cuando nos dimos cuenta que traía el papel que va por fuera estaba adentro del cono nos a tendió una muchacha de unos 18años
No es por nada nunca pongo queja pero esto se me hizo algo muy sucio decen de revisar bien sus productos que todo esté en orden para la vente asía el consumidor les dejo la foto
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