Los Portales – a place for friends and families to create lasting memories.
At Los Portales we strive to bring you the experience and excellence of Mexican hospitality and cuisine originating from Zacatecas, Mexico that has been carefully crafted and prepared with California freshness and innovation.
We firmly believe that dining with us should always be a special occasion; our attentive Los Portales family staff will ensure your experience falls nothing short than extraordinary.
We thank you for being a loyal regular and welcome all those new to our family.
Nos vemos pronto.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.