Wingstop

4.5
229 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
11200 Montgomery Blvd NE, Ste 20, Albuquerque, NM
87111, United States

Hours

Reviews

4.5
229 reviews
5 stars
191
4 stars
5
3 stars
6
2 stars
6
1 star
21

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about undercooked wings, soggy fries, and missing items.

Positive Staff Interactions

Some customers praised specific staff members for their excellent service and friendliness, contrasting with the negative experiences reported.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary food preparation practices.
  • CE
    crystal estrada
    Jan 5, 2026
    5.0
    Great place love it
  • AS
    Anthony SAlgado
    Dec 31, 2025
    1.0
    Worst location I've ever been to. Workers see you waiting an help people who come in after you. People order their food after you and still get their order before you.
  • MS
    maryann sorenson
    Dec 5, 2025
    1.0
    Walked in to place an order. Got home order was wrong food was not prepared correctly. Called & nothing they could do. Worst experience
  • MY
    Michelle Young
    Nov 18, 2025
    1.0
    They was really disrespectful to me and my family and we were offended by how they told us to leave when we did nothing wrong they didn't explain why we had to leave and they also threatened to call the cops I say fire them
  • AL
    Amanda Laben
    Sep 18, 2025
    1.0
    Never again! This location has the worst service I have ever received. I specifically asked for extra crispy wings—even called ahead and stressed how important it was. I even told them if they were too busy, just let me know and I’d go somewhere else. They assured me they could do it. When I arrived, I asked to check the wings before paying. They refused, but said they remembered my call and the wings were crispy. I paid $42, opened the bag, and found squishy, undercooked wings that were pink inside and mushy. Absolutely disgusting. I immediately gave the bag back and asked for a refund. They refused, saying the manager wasn’t there. The next day I called—still refused. I came back in person—still refused. Their excuse? They “can only refund online orders.” I had no choice but to dispute the charge with my bank. This was way too much stress for such a simple request. If they couldn’t make the wings crispy, they could have just said so, and I would have left. Instead, I was lied to, served raw food, and treated with complete disrespect. To make it worse, every single staff member was rude. Megan was rude. Michael, the manager, was even ruder—he told me they “can’t cook wings longer than 9 minutes” because they’re busy and need to get orders out. That is unsafe and disgusting. Wingstop clearly does not care about their customers, their food quality, or their cleanliness. This place is a scam. I will never return, and I know I’m not the only one who has had a terrible experience here. I wouldn't of even give them one star! If I could give zero stars, I would. The manager Daniel Franco was absolutely terrible to deal with. When I called about the undercooked wings I was served, instead of offering help, he was dismissive, rude, and completely unprofessional. He acted like my complaint was an inconvenience to him, cut me off while I was speaking, and offered no solution at all. It’s shocking that someone with such a bad attitude is in charge of a restaurant. His tone alone made it clear he didn’t care one bit about the customer experience or about making things right. A manager should solve problems, not create more of them. This place is already a disaster with bad food and worse service, but Daniel being the one running things explains a lot. If this is the standard of leadership, no wonder customers walk away angry. I will never spend another dollar here.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.