When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about undercooked wings, soggy fries, and missing items.
Positive Staff Interactions
Some customers praised specific staff members for their excellent service and friendliness, contrasting with the negative experiences reported.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary food preparation practices.
CE
crystal estrada
Jan 5, 2026
5.0
Great place love it
AS
Anthony SAlgado
Dec 31, 2025
1.0
Worst location I've ever been to. Workers see you waiting an help people who come in after you. People order their food after you and still get their order before you.
MS
maryann sorenson
Dec 5, 2025
1.0
Walked in to place an order. Got home order was wrong food was not prepared correctly. Called & nothing they could do. Worst experience
MY
Michelle Young
Nov 18, 2025
1.0
They was really disrespectful to me and my family and we were offended by how they told us to leave when we did nothing wrong they didn't explain why we had to leave and they also threatened to call the cops I say fire them
AL
Amanda Laben
Sep 18, 2025
1.0
Never again! This location has the worst service I have ever received.
I specifically asked for extra crispy wings—even called ahead and stressed how important it was. I even told them if they were too busy, just let me know and I’d go somewhere else. They assured me they could do it.
When I arrived, I asked to check the wings before paying. They refused, but said they remembered my call and the wings were crispy. I paid $42, opened the bag, and found squishy, undercooked wings that were pink inside and mushy. Absolutely disgusting.
I immediately gave the bag back and asked for a refund. They refused, saying the manager wasn’t there. The next day I called—still refused. I came back in person—still refused. Their excuse? They “can only refund online orders.” I had no choice but to dispute the charge with my bank.
This was way too much stress for such a simple request. If they couldn’t make the wings crispy, they could have just said so, and I would have left. Instead, I was lied to, served raw food, and treated with complete disrespect.
To make it worse, every single staff member was rude. Megan was rude. Michael, the manager, was even ruder—he told me they “can’t cook wings longer than 9 minutes” because they’re busy and need to get orders out. That is unsafe and disgusting.
Wingstop clearly does not care about their customers, their food quality, or their cleanliness. This place is a scam. I will never return, and I know I’m not the only one who has had a terrible experience here. I wouldn't of even give them one star!
If I could give zero stars, I would. The manager Daniel Franco was absolutely terrible to deal with. When I called about the undercooked wings I was served, instead of offering help, he was dismissive, rude, and completely unprofessional. He acted like my complaint was an inconvenience to him, cut me off while I was speaking, and offered no solution at all.
It’s shocking that someone with such a bad attitude is in charge of a restaurant. His tone alone made it clear he didn’t care one bit about the customer experience or about making things right. A manager should solve problems, not create more of them.
This place is already a disaster with bad food and worse service, but Daniel being the one running things explains a lot. If this is the standard of leadership, no wonder customers walk away angry. I will never spend another dollar here.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop in Albuquerque?
Wingstop is open daily from 10:00 AM to 12:00 AM (midnight).
Does Wingstop offer delivery services?
Yes, Wingstop offers delivery including same-day and no-contact delivery services.
Can I pick up my order at the Wingstop location?
Yes, Wingstop offers in-store pickup daily from 10:00 AM to 12:00 AM (midnight).
Is there a drive-through option at Wingstop?
No, the Wingstop location in Albuquerque does not have a drive-through service.
What payment methods are accepted at Wingstop?
Wingstop accepts American Express, Discover, Mastercard, and Visa.
Where is Wingstop located in Albuquerque?
Wingstop is located at 11200 Montgomery Blvd NE, Ste 20, Albuquerque, NM 87111, USA.
Can I order Wingstop's wings through their app?
Yes, you can order through Wingstop's app available on both iOS and Android devices.
What are some nearby places to visit near Wingstop at 11200 Montgomery Blvd NE?
Nearby places include Bigglesnorts Toys, Starlight Nails and Spa, Windmill Tea House, and Planet Fitness, offering options for shopping, beauty services, tea, and fitness.
How can I combine a visit to Wingstop with nearby beauty services?
After enjoying wings at Wingstop, you can visit nearby beauty salons like Starlight Nails and Spa, Nini's Nail Salon, or Image Nails for nail and spa treatments.
Are there any fitness or wellness centers near Wingstop?
Yes, Planet Fitness, Desert Lotus Yoga, and Ironverse Training Facility are nearby options for fitness and wellness activities.