Whataburger

4.0
2448 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3711 LAS ESTANCIAS CT SW, ALBUQUERQUE, NM
87121, United States

Hours

Reviews

4.0
2,425 reviews
5 stars
1,336
4 stars
481
3 stars
218
2 stars
109
1 star
281

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, with many experiencing rudeness from staff.

Order Accuracy

Numerous reviews indicated that orders were often incorrect or incomplete, leading to customer frustration.

Food Quality

While some customers enjoyed the food, there were complaints about cold items and missing components in meals.

Staff Attitude

Mixed feedback on staff attitude; some employees were praised for their friendliness, while others were criticized for being unprofessional.
  • AA
    Anna
    3 days ago
    1.0
    Was here January 7 about 3pm and your worker at the window was extremely rude and had a very bad attitude also witnessed several employees with no hairnets or gloves well handling food.
  • SM
    Sean McDonald
    Jan 1, 2026
    3.0
    This location used to awesome but lately it seems like they are completely understaffed all the time. It shouldn't take me waiting in the drive through line for a hour to get my food. Also lately if I choose to go in to dine it seems like the workers would rather hide or ignore those waiting at the counter to place an order. This place really needs corporate to look into what is going on there and make changes to get it back to the great place it used to be.
  • TC
    TheJcGlobal c
    Dec 30, 2025
    3.0
    No había té. Los empleados algo flojos.
  • JG
    J G
    Dec 20, 2025
    5.0
    Adrien was awesome serving us. He was our cashier and treated us professionally and friendly. Thanks
  • DT
    danielle taylor
    Nov 25, 2025
    1.0
    My son stopped by this Whataburger and no one was in the line and it took them 10 minutes to even answer the speaker at the drive thru. Then he waited 25 minutes at the window for his food. The person at the window was extremely rude even rolling her eyes when he asked for the order to be read back. He got the order and came home when we found out the chicken tender meal he ordered did not come with fries or the toast. The Dr. Pepper tasted like there was chlorine in it. I called and spoke to a manager Annalise and she said I could get a refund if I went all the way back. When did their customer service get so bad. I know the stores in Texas are always great. The NM district manager needs to step it up.

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger at 3711 Las Estancias Ct SW, Albuquerque?

Whataburger is open 24 hours every day of the week. However, holiday hours may differ.

Does Whataburger in Albuquerque offer curbside pickup and delivery services?

Yes, this location offers both curbside pickup and delivery services for customer convenience.