Whataburger

Reviews

• KD

  Kim Downing

  5 days ago
  2.0
  Service was sooo slow! The burger did not taste like it normally does from Whataburger. Maybe it's the new location...not sure.
• CM

  Celina Manuelita

  Feb 19, 2026
  1.0
  Went through the drive-thru the other day. I ordered a small dr. Pepper & also mentioned I had a coupon for a free medium fry. The guy said they'll honor that at the window. After 15 minutes of waiting behind 2 cars, I get to the window and there is a very unwelcoming girl at the window who just says "small dr. Pepper - $2.19", she holds the card reader out for me and as I'm trying to tap, it isn't working so I tell her as she was busy talking to her coworkers, she said "oh sorry" & pressed something on her computer and it worked. She hands me my dr. Pepper and starts closing the window. I say "oh, umm I'm missing my fries, I told the guy on the speaker but he maybe didn't hear me" I hand her the coupon which clearly says " One free medium fry. No purchase necessary" she takes it and says it will be a couple minutes so I wait. She comes back to the window and says "what size did you want?" While holding the coupon in her hand. I could have said large but I said medium. She goes back in and comes back with a bag and hands it to me, I ask "can I get Ketchup please?" Then some guy on the side of her yells "I put some in the bag already!!" I drove off and yeah there was Ketchup in the bag with my cold flimsy fries. Wow, my first and last time at this location for sure.
• JG

  Jim Goddard

  Feb 17, 2026
  1.0
  I waited 5 minutes at the counter for help. .Never came. I left.
• BB

  BedLam187

  Feb 14, 2026
  1.0
  Horrible just Horrible. I believe now what everyone says about this location. Boooo
• MG

  Megan Goodman

  Feb 9, 2026
  1.0
  This location still has a lot of work to do on training staff, management, getting orders correct, getting orders out in a timely manner, and hot and fresh. I had hoped it would improve after several months of being open and getting established, but we are constantly disappointed every time. Our order always takes 20 mins to prepare, and if you order online, get ready to wait well past the time that app says your order should be ready. Something is always missing and/or is incorrect on our order. Today I received a burger with zero toppings, when I actually added extra toppings along with the traditional toppings. The employees are polite, trying their best, and visibly stressed, but this comes down to lack of thorough training and poor management.