Whataburger

3.1
575 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
200 98th St NW, Albuquerque, NM
87121, United States

Hours

Reviews

3.1
575 reviews
5 stars
221
4 stars
66
3 stars
50
2 stars
39
1 star
199

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, with wait times often exceeding 30 minutes, leading to frustration.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and poorly prepared burgers.

Customer Service

Several customers experienced rude or unprofessional behavior from staff and management, contributing to a negative dining experience.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Mixed Experiences

While some customers praised the food and service, many others expressed disappointment, indicating inconsistency in overall performance.
  • DT
    Don Travis
    Nov 11, 2025
    5.0
    When the mood hits on Cheeseburger, WhataBurger is my go to. The size, quality and value is second to none, the driv-thru time is long but well worth the wait.
  • YC
    Yvette Cordova
    Nov 10, 2025
    1.0
    Be cautious when you order big meals not all of your order will be given to you. In order a big family meal unfortunately they forgot my whole meal. I went back and the manager stated that since it was passed 45 minutes to an hour, they couldn’t do nothing about it no refund for the mail that they forgot nor replace it. The sad part is it wasn’t $20. It was $90. Customer service was very unprofessional from the manager who should be lead by example. I do not recommend Whataburger on Auntie Street as they have no communication skills or good customer service nor know how to make sure all of your order is complete.
  • DM
    Daniel Medina
    Nov 9, 2025
    1.0
    The worst Whataburger. 45 minute to an hour wait every single time!
  • SM
    Sara Matta
    Oct 30, 2025
    1.0
    Staff is rude and untrained, orders take longer than usual. Management kept calling telling me how incompetent they were and couldn't help me. Lame, and they just opened not too long ago. Corporate staff was helpful. I had to call about 6 times to resolve my issue.
  • SG
    Shawn G
    Oct 26, 2025
    2.0
    I used to enjoy Whataburger, but this location… Just not good in food quality or in service the burgers patties that have gotten here are dry and underseasoned and the entire burger not just the hamburger is dry a mustard burger with barely a hint of mustard. I paid extra to have cheese added, and it wasn’t like a cheeseburger with melted cheese. No a slice of cold cheese was placed on my sandwich during the preparation for wrapping it not… During cooking nice a cheeseburger without even melted cheese In years past, Whataburger would give you a table and bring your food over to you and then come by and see if you needed any ketchup… Not this location they holler out your name from the front and you better go up there and go get it Maybe it’s just this location, but it’s just mediocre with plenty of better alternatives immediately around it probably just for travelers who are familiar with the brand and get suckered into it

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Albuquerque?

Whataburger in Albuquerque is open 24 hours a day, every day of the week.

Where is the Whataburger located in Albuquerque?

The Whataburger is located at 200 98th St NW, Albuquerque, NM 87121, United States.