Whataburger

3.1
600 reviews
Whataburger Pole Sign
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Business Details

200 98th St NW, Albuquerque, NM
87121, United States
(505) 431-0794
https://whataburger.com/
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About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
200 98th St NW, Albuquerque, NM
87121, United States

Hours

Reviews

3.1
600 reviews
5 stars
227
4 stars
68
3 stars
53
2 stars
43
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, at both the drive-thru and inside the restaurant.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.

Staff Attitude

Feedback indicated that staff, including management, displayed unprofessional behavior and poor customer service, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, many reported issues with food freshness, temperature, and overall quality, including undercooked items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms, which detracted from the overall experience.
  • SS
    simran singh
    4 days ago
    1.0
    Horrible Customer Service!! So many missing items on my order! Fries, shake, no cheese on burger after paying for it all!! Terrible first time experience!!
  • DR
    Diane Resendez
    6 days ago
    1.0
    Ordered a combo...fries appeared to be double fried greasy and cold, burger bun appeared to have been sat on Horrible experience will not return to this location although it is 3 minutes away from my home
  • OS
    Orion Smith
    Jan 3, 2026
    2.0
    Put an online order here literally an hour ago. The app said it would be ready in 10-15 mins. Waited in drive through at designated time for 30 mins. went inside instead and order wasn't ready, finally received it only for my order to miss my onion rings and forgot the extras I paid for. The cashier was cool, I just did not like the service I received.
  • TM
    T. MCBRIDE
    Dec 27, 2025
    2.0
    Slowest whataburger in NM. Its as if they wait for you to get to the drive through windows before they even think about staying your order. Even in the middle of the night when no one is there.....
  • JS
    JOE SMITH
    Dec 22, 2025
    1.0
    I spoke with melody. She said she was the manager. I dont believe she is because she has a very very bad attitude. She gave me very old meat and when I told her, she said there's nothing we can do. Geat job melody! Keep serving old meat to everyone!
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Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Albuquerque?

Whataburger in Albuquerque is open 24 hours a day, every day of the week.

Where is the Whataburger located in Albuquerque?

The Whataburger is located at 200 98th St NW, Albuquerque, NM 87121, United States.