Wendy's

3.8
1449 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1808 Central S.E., Albuquerque, NM
87106, United States

Hours

Reviews

3.8
1,449 reviews
5 stars
591
4 stars
344
3 stars
258
2 stars
76
1 star
180

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing cold, undercooked, or incorrect orders.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.

Positive Experiences

Some customers enjoyed specific menu items like Frosties and chili, and mentioned good service from individual staff members.

Management Concerns

Feedback indicated a lack of effective management, with reports of staff being unprofessional and unhelpful.
  • GM
    George M
    6 days ago
    1.0
    Lazy didn't even get all my food 😒
  • RC
    Rochelle Wallace (Chellie)
    Nov 16, 2025
    2.0
    The clerk was a little rude. I asked to replace my fries with the baked potatoes (diabetic and coul eat the potato later. They gave me both and charged me. Just cold and dismissive human. Oh well. It was drive up and I love Wendy's Asiago chicken.
  • MS
    mark schwers
    Nov 6, 2025
    4.0
    Girl at counter seemed bugged there was a mistake, and could not count.
  • LS
    Lindsy (Dizz Star Awesome Sauce)
    Oct 19, 2025
    4.0
    Frosty Brownie Batter Swirl is the bomb!!
  • MO
    My Other
    Sep 30, 2025
    1.0
    This place is disgusting. The employees looks dirty, the food is never hot or remotely fresh and every soda I've tasted from this location tastes like mold because I guarantee they've never once cleaned the lines in the machine. No one ever says hello, thank you or any ounce of common courtesy. Every piece of chicken I've tried here is dried out beyond belief and completely inedible. The hamburgers are even worse and taste like they've been sitting around for days and the fries are possibly the worse fries in all of Albuquerque. This may sound like I'm exaggerating but believe me this location needs to either be shut down completely or be taken over by people who actually care and know what they're doing. How this location hasn't gotten someone extremely ill (or maybe it has) is beyond me. Absolutely horrendous food!

Frequently Asked Questions About Wendy's

Is Store 13 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.