Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,227 reviews
5 stars
515
4 stars
279
3 stars
224
2 stars
57
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unprofessional behavior from staff, particularly during drive-thru interactions.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and mistakes in food preparation.
Food Quality
While some customers enjoyed the food, others complained about stale or cold items, particularly fries and burgers.
Cleanliness
Some reviews praised the cleanliness of the restaurant, while others reported unsanitary conditions.
Service Speed
Customers frequently noted slow service, especially during peak hours or late at night.
- CMCliff MoyleOct 6, 20255.0When I travel, withmy limited diet. I can pick thru Wendy's menu's and stay on diet.
- JMJohnny MartinezSep 30, 20251.0Was charged for an extra Fry's.only got two not three.an I did order 3
- YGYolanda GageSep 25, 20252.0It was hot in the restaurant then the cashier was a older Hispanic lady named Leticia and rude she needs better customer service skills with the special needs community. If the system isn't working to add points or redeem there should be something posted. 🤔
- JBJustin BuffinSep 13, 20251.0So, I ordered a fairly large meal for my family during breakfast, took quite a while for my food, and then I get home and start eating. A screw was found cooked into the fries. I returned and asked for a refund, the person then said the manager had to approve it and they would call. Never got a call. Never got my refund. Very frustrating. Edit- got everything sorted, mistakes happen, at least the manager was nice
- AHAlejandro HillAug 6, 20251.0The night shift here is absolute garbage. They never get the order right and they are always closed.At least a half hour before their posted hours. And it never fails to take longer than 10 to 15 minutes, even when there's no cars. Hi, welcome to regard for your viewing moa. Today, no. No, do you have any unsweet tea right now? Could I get a larger and sweet tea? And a large Coke 0, alright? What I'm seeing you, that's it. Thank youI
Frequently Asked Questions About Wendy's
Is Old Town Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Albuquerque, NM?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Albuquerque, NM into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (505) 243-2766.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Old Town Wendy’s serve breakfast?
Yes, this Wendy’s location in Albuquerque, NM serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Albuquerque?
The drive-thru is open from 9:00 AM to 11:00 PM Monday through Wednesday and Sunday. On Thursday through Saturday, it stays open until midnight.
Does Wendy’s in Albuquerque serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order for pickup or delivery from Wendy’s Albuquerque?
You can order through the Wendy's mobile app or at order.wendys.com and select the Albuquerque location for pickup or delivery where available.
What payment methods are accepted at Wendy’s on 1902 Lomas NW?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at this Wendy's location?
Yes, Wendy’s in Albuquerque offers dine-in service in addition to drive-thru and delivery.
How can I contact Wendy’s Albuquerque with questions or feedback?
For feedback, you can call the location directly at (505) 243-2766 or contact Customer Care via live chat or phone at 888-624-8140 through their website.
Where can I find Wendy’s menu and pricing for this Albuquerque location?
Visit menu.wendys.com or the Wendy’s mobile app and select this location to view the menu and pricing.
What nearby coffee shops can I visit before or after dining at Wendy’s?
Nearby options include Remedy Coffee ABQ, Cheese and Coffee, and Duran’s Coffee House for a great coffee experience near Wendy’s at 1902 Lomas NW.
Are there any nearby legal service offices close to Wendy’s at 1902 Lomas NW?
Yes, several legal services such as Joseph M. Romero Law, Joe M Romero Jr Law Offices, Amparo Legal Services, Rudolph B. Chavez Attorney At Law, Ellis and Estes Law Firm, and Vigil Law Firm are nearby for your legal needs.
What nearby landmarks or community places are close to Wendy’s on Lomas NW?
You can visit La Glorieta, a local historic monument and museum, and Plaza Alma Serena, a community services nonprofit, both conveniently located near Wendy’s.