Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, especially at the drive-thru, with long wait times and orders taking too long to fulfill.
Food Quality
Many reviews mentioned cold or improperly prepared food, including incorrect orders and items that were stale or overcooked.
Customer Service
There were mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and poor management.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and unclean food preparation areas.
MM
Mark
Jan 1, 2026
3.0
It's a Wendy's
AM
Amiah Montoya
Oct 26, 2025
2.0
incredibly slow. i’d rather drive to the one on juan tabo because id be back home by the time they even take my order at this one. ridiculous.
CO
Cisco Ortiz
Oct 22, 2025
2.0
Used to be a good fast place to grab some food but now you will be there all day. Very very slow service!..
MR
Michael Rowan
Oct 8, 2025
1.0
Closed lobby while we were wanting to order lunch
CC
Cam Cam
Oct 2, 2025
2.0
They are SO slow. They help 1 car at a time or they help 3 and park all 3 and then you wait 20+ minutes for your food. This is the closest location to my house so I just deal with it. If you're in a hurry and want your correct order, pass them by!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 9601 Montgomery NE, Albuquerque, NM?
The drive-thru at this Wendy's location is open every day from 7:00 AM to midnight.
Does this Wendy's location offer dine-in and takeout services?
Yes, this Wendy's serves dine-in guests and offers takeout, including drive-thru service and delivery where available.
Can I order Wendy's food online or via a mobile app?
Yes, you can order online through https://order.wendys.com or via the official Wendy's app.
What payment methods are accepted at this Wendy's?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
What meals are served at this Wendy's?
This Wendy's location serves breakfast, lunch, and dinner.
Is Wendy's currently hiring in Albuquerque, NM?
To check hiring status, visit Wendy's Careers page and search for Albuquerque, NM; job openings at this location or nearby will be listed there.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (505) 293-1704, reach customer care via Live Chat on their Contact page, or fill out the Wendy’s Customer Satisfaction Survey online.
What are some nearby places I can visit before or after dining at Wendy's on Montgomery NE?
Nearby places include Samurai Grill & Sushi Bar for Japanese cuisine, Panda Express for Chinese food, and Taco Bell for Mexican fast food. You could also visit Peoples Flower Shops or Fishback Studio of the Dance nearby.
Is there a UPS Access Point location close to this Wendy's?
Yes, a UPS Access Point is nearby, which can be convenient for picking up or sending packages when you visit Wendy's.
Are there financial services near Wendy's that I can visit?
Nearby financial services include Bitcoin Depot ATM, New Mexico Bank and Trust, and mortgage brokers like Enright McFall Mortgage Group and Danny Martin.