Wendy's

3.8
1164 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9601 Montgomery Ne, Albuquerque, NM
87111, United States

Hours

Reviews

3.8
1,164 reviews
5 stars
461
4 stars
316
3 stars
172
2 stars
92
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with long wait times and delays in receiving orders.

Food Quality

Numerous reviews mentioned cold, old, or improperly prepared food, including complaints about soggy or overcooked items.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, or food that did not match their requests.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, many others reported rude behavior from employees and poor management.

Cleanliness

Several reviews highlighted concerns about cleanliness, particularly in the dining area and food preparation areas.
  • AM
    Amiah Montoya
    Oct 26, 2025
    2.0
    incredibly slow. i’d rather drive to the one on juan tabo because id be back home by the time they even take my order at this one. ridiculous.
  • CO
    Cisco Ortiz
    Oct 22, 2025
    2.0
    Used to be a good fast place to grab some food but now you will be there all day. Very very slow service!..
  • MR
    Michael Rowan
    Oct 8, 2025
    1.0
    Closed lobby while we were wanting to order lunch
  • CC
    Cam Cam
    Oct 2, 2025
    2.0
    They are SO slow. They help 1 car at a time or they help 3 and park all 3 and then you wait 20+ minutes for your food. This is the closest location to my house so I just deal with it. If you're in a hurry and want your correct order, pass them by!
  • GM
    G. Massey
    Sep 16, 2025
    1.0
    the bottom of my biscuit, sausage, egg and cheese biscuit was dried out and hard as a rock. It tasted like it was pulled out of a dumpster. Was gross to eat but too far to take back

Frequently Asked Questions About Wendy's

Is Montgomery Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.