Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported extremely slow service, particularly in the drive-thru, with long wait times and delays in receiving orders.
Food Quality
Numerous reviews mentioned cold, old, or improperly prepared food, including complaints about soggy or overcooked items.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, or food that did not match their requests.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, many others reported rude behavior from employees and poor management.
Cleanliness
Several reviews highlighted concerns about cleanliness, particularly in the dining area and food preparation areas.
AM
Amiah Montoya
Oct 26, 2025
2.0
incredibly slow. i’d rather drive to the one on juan tabo because id be back home by the time they even take my order at this one. ridiculous.
CO
Cisco Ortiz
Oct 22, 2025
2.0
Used to be a good fast place to grab some food but now you will be there all day. Very very slow service!..
MR
Michael Rowan
Oct 8, 2025
1.0
Closed lobby while we were wanting to order lunch
CC
Cam Cam
Oct 2, 2025
2.0
They are SO slow. They help 1 car at a time or they help 3 and park all 3 and then you wait 20+ minutes for your food. This is the closest location to my house so I just deal with it. If you're in a hurry and want your correct order, pass them by!
GM
G. Massey
Sep 16, 2025
1.0
the bottom of my biscuit, sausage, egg and cheese biscuit was dried out and hard as a rock. It tasted like it was pulled out of a dumpster. Was gross to eat but too far to take back
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Albuquerque, NM?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Albuquerque, NM into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (505) 293-1704.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Montgomery Wendy’s serve breakfast?
Yes, this Wendy’s location in Albuquerque, NM serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 9601 Montgomery NE, Albuquerque, NM?
The drive-thru at this Wendy's location is open every day from 7:00 AM to midnight.
Does this Wendy's location offer dine-in and takeout services?
Yes, this Wendy's serves dine-in guests and offers takeout, including drive-thru service and delivery where available.
Can I order Wendy's food online or via a mobile app?
Yes, you can order online through https://order.wendys.com or via the official Wendy's app.
What payment methods are accepted at this Wendy's?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
What meals are served at this Wendy's?
This Wendy's location serves breakfast, lunch, and dinner.
Is Wendy's currently hiring in Albuquerque, NM?
To check hiring status, visit Wendy's Careers page and search for Albuquerque, NM; job openings at this location or nearby will be listed there.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (505) 293-1704, reach customer care via Live Chat on their Contact page, or fill out the Wendy’s Customer Satisfaction Survey online.
What are some nearby places I can visit before or after dining at Wendy's on Montgomery NE?
Nearby places include Samurai Grill & Sushi Bar for Japanese cuisine, Panda Express for Chinese food, and Taco Bell for Mexican fast food. You could also visit Peoples Flower Shops or Fishback Studio of the Dance nearby.
Is there a UPS Access Point location close to this Wendy's?
Yes, a UPS Access Point is nearby, which can be convenient for picking up or sending packages when you visit Wendy's.
Are there financial services near Wendy's that I can visit?
Nearby financial services include Bitcoin Depot ATM, New Mexico Bank and Trust, and mortgage brokers like Enright McFall Mortgage Group and Danny Martin.