Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, old, or poorly prepared food, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted rude staff and incorrect orders, contributing to a negative customer experience.
Lobby Accessibility
The dining area is frequently reported as closed, causing frustration for customers wanting to eat inside.
Positive Staff Interactions
Some customers praised specific staff members for their friendliness and good service, indicating that not all experiences were negative.
JR
Jeff B Richards
1 day ago
4.0
This particular one is convenient to our present patterns at this moment for lunchtime fast food eats. In this instance I can see their quality pledge at work (as compared to experiences in Mississippi for example). Friendly? I'll say. Staff and management introduce themselves now that we are semi-regulars. I particularly like adding green chili to burgers otherwise with only mayo and lettuce. No distractions, just that. Holland likes this place a LOT.
MC
Mirasol Contreras
Feb 18, 2026
1.0
Employee who worked on Feb 18, 2026 at 8:50am was rude. The hours was not corrected on Google and online ordering system. When we arrived the lady informed us in an angry tone of voice that they are closed. She said the hours are wrong online and has informed her boss. I suggested an edit of their hours on Google but yet they couldnt make that correction themseves. I am upset that she is rude to us as if we made an error. We placed our order online and now we are trying to get a refund because the employee couldnt assist us with anything.
TB
Trash Boat
Feb 11, 2026
1.0
The food is gross here, they have no standards of quality. They serve old, cold burgers, fries and nuggets. They have a broken Coke freestyle machine that has not ever worked correctly, so your drink will be awful too. This franchise should be corrected or shut down because they don’t seem to care that they are giving Wendy’s a bad reputation, it’s just a waste of your money to go there.